1) - The following tags {ticket.has_attachments} and {ticket.reply_has_attachments} just show a "1 " in the email replies, even if attachments were uploaded to the ticket . This even occurs if we tick the checkbox for "Include Any Attachments"
2) - The {contact.email} and {ticket.email} and {update_ticket_url} are NOT being displayed in email replies when the client creates a ticket.
3) - Can the following tags {ticket.reply_date_added} and {ticket.date_closed} and {ticket.date_added}be RE-formatted in as "MM-DD-YYYY HH:MM:SS"
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turner2f
1) - The following tags {ticket.has_attachments} and {ticket.reply_has_attachments} just show a "1 " in the email replies, even if attachments were uploaded to the ticket . This even occurs if we tick the checkbox for "Include Any Attachments"
2) - The {contact.email} and {ticket.email} and {update_ticket_url} are NOT being displayed in email replies when the client creates a ticket.
3) - Can the following tags {ticket.reply_date_added} and {ticket.date_closed} and {ticket.date_added} be RE-formatted in as "MM-DD-YYYY HH:MM:SS"
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