Paul

Double check that the "Domain Manager" plugin is installed under Settings > System > Plugins. If it is, then there's likely some kind of rule or issue with your web server blocking the request. Unless you recently moved Blesta to another directory and the path is not correct..? If you made a change, you should verify the options are correct under Settings > System > General, and re-save the Staff Group to clear the Navigation Cache. Settings > System > Staff > Staff Groups. Edit & Save without changes.

Oh yes, I see your mail server is not configured correctly. There is no PTR (Reverse DNS) configured for the IP address of your mail server. Mail without a valid PTR record on the IP address is widely rejected by most email providers, this should be corrected. Also check that you have valid SPF and DKIM records.

What does the bounce email say? There may be a reason in the bounce email. Is your mail server configured properly? Did you sign up to the forums with the same email you emailed us from? There are no issues with our email as far as I can tell, we have received many other emails today.

If the domain was recently added or transferred it may not be sync'd yet. Make sure domain syncing is enabled and running under Settings > Company > Automation > Plugins. If it's new, it may just take a while to update and appear.

This would require a code change that is not documented. The simple alternative, is to not check the box under Settings > System > General that says "My installation is behind a proxy or load balancer" and then use a proxy or load balancer. Blesta will see only the load balancer IP and log it instead of client IPs. haproxy, cloudflare, etc.

Hey, sorry for the delay. Since our Discord server is more popular we don't check the forums as frequently. On the domain availability check page for Domain and Other order forms, "Skip, Order Other Items" is the option to select if you want to order hosting and not order or transfer a domain. It'll take you to the hosting plans, and ask for the domain after a plan is selected. You can change the text of the button if you prefer. The language can be updated in these locations: /plugins/order/views/templates/ajax/language/en_us/domain.php:$lang['Domain.lookup.other_btn'] = 'Skip, Order Other Items'; /plugins/order/views/templates/wizard/language/en_us/domain.php:$lang['Domain.lookup.other_btn'] = 'Skip, Order Other Items'; Edit: Just to add, if Skip doesn't let you select a hosting plan, you may not have your hosting packages assigned to a package group, and the group assigned to the order form in the multi-select area. Packages > Order Forms: Edit.

Have you considered enabling Ticket Reminders? There's an option called "Automatically Send Ticket Reminders" on the department that can be enabled.

The license is valid but will need support and updates after transfer, to be paid by the purchaser. The seller pays transfer fee.

License is eligible for transfer.

The license is eligible for transfer.

Are you on the current release? 5.7.1 as of today. Enom returns prices in USD, is your default currency USD? If your default currency is something other than USD, make sure USD exists under Settings > Company > Currencies and you have an exchange rate set up so Blesta can convert USD returned from Enom to your default currency. If that doesn't help, check your ../logs_blesta/ logs to see if there are any errors when you attempt the sync.

Nginx requires some knowledge about Nginx configurations. We have documentation and a sample config at https://docs.blesta.com/display/user/Installing+Blesta#InstallingBlesta-Nginx that should help. The alternative is to remove the .htaccess file and have URLs with /index.php/ in them, which works but is a little less pleasing.

only_full_group_by needs to be disabled. This is listed in the 3rd yellow info box from the top on the requirements page here https://docs.blesta.com/display/user/Requirements

Packages and terms can be defined in the link for the General order type. We will be adding that soon to the Domain and Other. After that, it would be possible to provide a link to a hosting package, and when they get to that part of the order process it would be already selected. Yes, you can modify the templates. Order templates are located under /plugins/order/views/templates

Where are you experiencing slowness exactly? On what pages or actions? What is complicated, and what is buggy? Can you provide some examples? Slowness isn't common. Namesilo fetches available TLDs from the API, it's not hardcoded in like with some modules, so any TLDs available to you should be available through the module. Does your web server have enough resources? Are you running something like Cloudlinux that may be throttling CPU, memory, or governing MySQL queries?

Under Packages > Order Forms, click to create an order form or edit an existing. For "Type" select "Domain and Other". For Domain Package Group, make sure "TLDs Pricing Packages" is selected, and under Package Groups drag any hosting package groups from the right to the left to assign them.

Currently the flow for domain and hosting orders, using the "Domain and Other" order form type, is to enter or search for a new domain first, then select the hosting plan after that. It sounds like you want to reverse this, and choose a hosting plan, then decide on the domain, whether to register a new domain, use an existing, etc.?

This was completed in Blesta 5.7.0

You're right, to do this currently you would update the primary contact (the client)'s details with the new contact, even if the new person already exists as a contact. It's a good suggestion, if it's not already at https://requests.blesta.com that would be the best place for it. Seems like something we'd be willing to do. We'd have to work out some details, as the permissions scheme on a contact does not apply to the client, and contacts are not required to have a login at all. Might be more of a "Update client from contact XYZ" kind of feature, but we'd need to explore it more.

The dates include time. A user may sign up at say 11am on Feb 5th, in which case the service coverage for 1 month would be 11am Feb 5th through 10:59:59am Mar 5th. Feb 5th to Mar 5th, but neither Feb 5th or Mar 5th are for the entire day.

We're reviewing a fix in this pull request https://github.com/blesta/module-namesilo/pull/74 Anyone having this issue can test the code in the pull request.

ModulesGarden appears to have removed these modules from their website for Blesta. Closing this thread.

Hi Jean, PHP 8.1 produces a lot of deprecated warnings, we are updating the code in each release to reduce this, but it's a side effect of running the latest supported PHP version at the moment. You can roll back to PHP 8.0 (with sourceguardian patch) or 7.4 if you want to reduce that, or make sure you're running the latest version, but everything should work fine either way. You just might have larger than usual log files for the next couple versions of Blesta as we update the many things that need to be updated. No vendor code can be updated independently, you'll want to be sure to run the official Blesta files, including any/all vendor libraries we ship with it.

The first thing I would do is clear the browser cache. Either files are missing or the cache needs to be cleared, as far as icons and buttons go. On the Dashboard, you should click to view XHR in the network inspector to see the AJAX requests the widgets make, and also make sure the widgets are enabled for the page under "Manage Widgets". Either it's not trying to load the widgets or there is an error loading the widgets. Also make sure, if this is PHP 8.1, that you are running 5.6.1 of Blesta, and if you've upgraded recently, that you've run /admin/upgrade in the browser. If your PHP is missing something important, you can find out by uploading a fresh copy of Blesta to a SUBDIRECTORY and accessing in your browser to launch the install wizard. Don't install, but review the system requirements check. You can delete the directory you created for this after without installing. The error messages you've included don't look like they are related. PHP 8.1 produces many deprecated errors, which is normal at this time.

You should never edit Blesta's CSS files directly. As with most applications, it is better if you create your own overrides.css file with your custom styles, and then simply load it in /app/views/client/bootstrap/structure.pdt after the other CSS files. This will let you update any styles you want by overloading the default styles. Some of Blesta's CSS files are dynamically generated, and editing them will cause any edits to be lost on upgrade.