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katycomputer

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Posts posted by katycomputer

  3. Save Account checkbox should be ON by default

    in Feature Requests

    Posted

    On 1/23/2018 at 6:45 PM, Tyson said:

    I'm not sure yet if that field is something we would change the default behavior of, but if you'd like to set that behavior yourself you can update this file: 

    
/app/views/client/bootstrap/client_accounts_cc_info.pdt

Find and change:
isset($vars->save_details)

to:
$this->Html->ifSet($vars->save_details, 1)

     

    Is this still a valid edit - it used to work for me, it's not working today.

  5. Stripe not reporting customer_id customer_email

    in Support

    Posted

    When I download reconciliation reports from Stripe, client information for clients we setup in Blesta some time ago - say a year or so ago, is included, so we get customer ID & customer email in the report.

    Recent clients are not including this information. I checked with Stripe support, Stripe tells me:
    I took a look into the CSV file you've supplied me with and took a look into your account as well, it appears that some of the missing data is due to not having the data set in your Stripe account. For example: Charge for 770, $12 shows no customer on the charge. Therefore, it wouldn't have any of the other columns or rows filled.

    Anyone know what is going on here & how we can fix it?

    Blesta has the information, I am not sure why it's not finding its way to Stripe. We are on Blesta 4.7.2

  7. Blesta support renewal

    in Support

    Posted

    I found support & update renewal on https://blesta.store/client/services/addaddon/370/ 

    By going to: https://blesta.store | Clients | My Account | Blesta Owned Unbranded | Manage | Addons | Add Addon | Support & updates recurring | 1 Year.... | Create | Then work through the cart
    Blesta.store wouldn't accept my credit card, it replied with: An error occured when processing the request with the gateway.
    Paypal to the rescue, it accepted my credit card

    My dashboard is still reporting: Your support and updates expired on Nov 01, 2018 (it should be 11/11/19), in an attempt to clear this issue:
    Went to: https://blesta.store/client/services/manage/370/tabClientReissue/ and click "Reissue" button
    Then back on my Blesta install, I clicked on Update Settings button on /admin/settings/system/general/license/

    Still no joy - what did I miss?
     

  13. Invoice today, debit in a few days

    in Support

    Posted

    In some situations, we want to send an invoice a few days in advance of debiting the client's credit card.

    If I create an invoice today setting Date Billed: 2019-07-10, and Date Due: 2019-07-12 and check "Auto Debit"

    When does the client's credit card get billed?

    If I set it up as a recurring Invoice, with a 12 Month Term, is there a way for the customer to be invoiced on 2020-07-10 with an auto debit date of 2020-07-12 ?

  14. Zapier Integration

    in Feature Requests

    Posted

    The solutions we found were pricey. I ended up having a RentaCoder write some PHP code to create a csv file we import into QuickBooks using Transaction Pro.

    It works flawlessly, once in QuickBooks we get it into our CRM (Act!) using a QB to CRM bridge. I avoided Zapier because for me, the point of using Blesta is to avoid quasi-public cloud services.

  17. Your license successfully revalidated. Please log in.

    in Support

    Posted

    run_id;"event";"group";"output";"start_date";"end_date"
    17;"1";"1558927201.5381";"Attempting to validate the license.
    The license validation task has completed.";"2019-05-27 03:20:01";"2019-05-27 03:20:05"
    17;"1";"1559013601.6674";"Attempting to validate the license.
    The license validation task has completed.";"2019-05-28 03:20:01";"2019-05-28 03:20:05"
    17;"1";"1559100002.2224";"Attempting to validate the license.
    The license validation task has completed.";"2019-05-29 03:20:02";"2019-05-29 03:20:06"
    17;"1";"1559186401.7753";"Attempting to validate the license.
    The license validation task has completed.";"2019-05-30 03:20:01";"2019-05-30 03:20:05"
    17;"1";"1559272802.4212";"Attempting to validate the license.
    The license validation task has completed.";"2019-05-31 03:20:02";"2019-05-31 03:20:06"
    17;"1";"1559359201.6427";"Attempting to validate the license.
    The license validation task has completed.";"2019-06-01 03:20:01";"2019-06-01 03:20:05"
    17;"1";"1559445601.5029";"Attempting to validate the license.
    The license validation task has completed.";"2019-06-02 03:20:01";"2019-06-02 03:20:05"
    17;"1";"1559532001.7817";"Attempting to validate the license.
    The license validation task has completed.";"2019-06-03 03:20:01";"2019-06-03 03:20:05"
    17;"1";"1559618402.1411";"Attempting to validate the license.
    The license validation task has completed.";"2019-06-04 03:20:02";"2019-06-04 03:20:06"
    17;"1";"1559704801.5296";"Attempting to validate the license.
    The license validation task has completed.";"2019-06-05 03:20:01";"2019-06-05 03:20:05"
    17;"1";"1559791201.9135";"Attempting to validate the license.
    The license validation task has completed.";"2019-06-06 03:20:01";"2019-06-06 03:20:05"
     

  24. Blesta Owned Unbranded, Remove Powered By Blesta, How?

    in Support

    Posted

    I found this thread thinking "I am going to remove the branding". I have reconsidered.

    We would all be better served by leaving the branding in place. If Blesta is more popular, we'll get more resources devoted to Blesta. A Chevy is less expensive and more reliable than a Cadillac, one of the reason why is because they make more Chevy's. I want more people, many more people to buy Blesta!

    I don't see how it hurts my business to promote Blesta within our billing system - my homepage, that's a different story, no web designer gets to put "designed by..." on my homepage.

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