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Blesta Addons

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Posts posted by Blesta Addons

  1. On 3/18/2021 at 8:00 PM, Paul said:

    I pushed this up a bit in our backlog. Is there a specific use-case that we could consider? Normally we wouldn't expect modules to send any notifications on their own.. I guess if the reason can be pushed to an external system and seen there.

    cpanel support suspension reason, normally when blesta can suspend a service in non paiement, and sometimes we suspend the service manually, and it would be great to send the suspension reason, that way the admin server can know the reason for suspension (request by client, spam, verification ..ect )

  2. just testing the new version 5 in a dev server, i found that the table is ugly specially with the borders in TD tag, it return us to tables in the 2000, i prefer a clean tables without borders like the tables in b4.

    Edit: talking about tables in client side.

  3. 1 hour ago, Paul said:

    We are considering automatically removing the copyright if the license is unbranded... or adding a checkbox to disable it in the settings. I don't know about loading some other text from the database though, it would cause another query for every page load.

    I'm talking about the company copyright, and in some cases we need to do some trademarks remarks in the footer and specially in the client side, so is not only the blesta copyright, for me is not important to disable or hide, the important to have a custom footer text and never touch the template files in upgrades.

     

  4. On 4/6/2021 at 4:36 PM, galaxy said:

    I did do the transfer, with a successful response, however it is set to pending in Blesta.  So you're saying it should be active after a transfer initiated request?

    I checked the logs in the module (from processResponse()) and see the successful initiation.  I also see in the cron logs that:

    The pending service #2 from client #5500 could not be made active.

    Where can I look to see why it could not be made active.  This is where I assumed the cron job would go in, see if it succeeded or failed and set it to active or failed.  I just don't see how/where to do so.  But if its supposed to set it active before the cron jobs run, where would I find the reason?

    Blesta is not yet fully supporting domain market, so case like this won't have a solution now, you need to setup as active, after the transfer you need to sync domain renewal date.

    now you should go to logs, cron and see what is the module response, if not try to activate it manually and normally you should see the error returned by the module .

     

     

  5. we would like a option to manage the footer text, we would to add our reserved  right with year established company near to blesta copyright, changing from template file cause the change to be overwritten in upgrades.

    maybe a text editor in the same place in the company info page .  for branded license may be blesta should disable changing/removing the blesta copyright.

     

     

  6. we don't find how we can change clientWidgets() function in blesta 4.12, in the past the function was in client_controller.php, so we have the option to disable some core widgets we don't want to be injected in the client main page. now after upgrading to 4.12 we don't find it. also no option from admin side to choose wich widget we wwant to allow for client.

    how we can control the widgets in blesta 4.12?

  7. On 10/8/2020 at 7:32 PM, Paul said:

    CORE-3941

    The task describes scenario #1 above, not #2. If the service has already been upgraded then we would suspend it if it remained unpaid.

    any ETA for this or a simple patch, in this last month the issue for this has increased dramatically. please do not put it in the long term or short them, we need it next release .

    just a question to understand, is this behavior introduced in lat versions maybe v4.10 or it was from the old releases ?

  8. 21 hours ago, Jono said:

    Why would you create invoices that you don't expect the client to pay...?

    the client itself generate invoice for upgrading service from actual package to another package. so why blesta has the option to upgrade/downgrade the package !!!!!

    21 hours ago, Jono said:

    Also upgrades may take effect even before the invoice is paid (depending on your settings)

    we didn't allow services upgrade until the invoice is paid. so if the client has not paid the invoice the service is suspended, and already the client has paid the service, is like we punish the client because he is not paid a upgrade that is in the original a optional action.

    21 hours ago, Jono said:

    This scenario has an admin upgrading a service without the client confirming they want it... as a suggestion?  That doesn't seem like the right way to do things.

    we have the option to not perform upgrade until the client pay the invoice, but why the service will be suspended if the client has not paid the upgrade ?

    let say the client want to upgrade, then he decide to remain in their package, why the service is suspended !!!! we as company don't lose anything if the client opt for upgrade and then he didn't pay. this scenario is adding work to staff and add more claims by clients in our support ticket.

    another scenario, we sell multi level licenses, if the client want to upgrade and didn't pay the generated invoice, the original license is suspended. you find this logical?

    i'm talking here to a function in the core of Blesta.

     

  9. this not a smlall task, it need some work and edit in the support plugin, first it need a slug field to map the url. we have made this in a private/custom plugin for a client . also our Cms Pro plugin (not yet released has this built in feature).

    finally +1 for this request

  10. 14 hours ago, Paul said:

    I'm not sure a hover based tool-tip is the best way to go, certainly not one that follows your mouse around. Maybe if it showed up at the very end of the table next to the row you are hovering.. or maybe an icon to indicate that it's expandable.

    Maybe something like this for expand: https://fontawesome.com/icons/expand?style=solid
    And shrink when it's open: https://fontawesome.com/icons/compress?style=solid

    Anyone know of any use cases in other applications that have an expanding section similar to this? How do they handle it.

    in our projects we use a button with label 'info', when client click it the table expand more info, that way the client has more visibility to what he has as options .

  11. 44 minutes ago, Shira said:

    In WHMCS it's very easy to add a widget to show upcoming renewals for the next x days, how could I add this in Blesta?

    this feature was in blesta 1 until blesta 2.5, from blesta 3 it was removed and i have missed it ?

  12. 1 hour ago, niyo said:

    @Blesta Addons I tried opening a ticket on your site but your ticket system doesn't work. i then sent you a private message on here but didn't hear back for 2 weeks. what's the best way to contact you?

    almost of time i log from mobile, so didn't care about PM or i miss them, our ticket system ork and we have ticket and we reply to them. are you opening ticket from your account or via email?

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