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Serverhosh

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  2. Noc-PS Module Issue

    in Support

    Posted

    13 minutes ago, Paul said:

    How long ago did you upgrade to 4.5.2? What version did you upgrade from?

    Just Did as you said. But Still same Issue.

    I upgrade from 4.3 or 4.4 I guess. Not remember Exactly. But not from 3.

  4. Noc-PS Module Issue

    in Support

    Posted

    1 hour ago, Paul said:

    It's possible, you should check that. The NOC PS module is a 3rd party module, and not supported by us, so I don't know if it has unique requirements. If it continued to work fine after upgrading to 4.5.2 then it may be compatible with 4.5.2.

    Check also the file logs, ../logs_blesta/ defined under Settings > System > General. The logs may have more information if there is an error involved.

    Also check your firewall and logs in NOC PS.

    But what about this Issue - http://prntscr.com/nr1yi1

    The Module and Plugin Both Page are showing like this.

  6. Noc-PS Module Issue

    in Support

    Posted

    6 minutes ago, Paul said:

    Did you change anything recently? Upgrade Blesta, upgrade the NOC PS module, move your installation, etc?

    To view the module log for NOC PS, click anywhere in the row for the log on that page (not the "NOC Provisioning System (NOC-PS)" link)

    Hi. Yes, we update the Blesta to 4.5.2 with PHP 7 Hotfix. But it was working fine till few days back when we check lastly.  After one of our clients asked about the issue we saw this error.

    Here is the Module Log which seems fine.

    Screenshot_20190520-235111.png

  8. Noc-PS Module Issue

    in Support

    Posted

    4 minutes ago, Tyson said:

    That can occur if there are errors trying to fetch those options from the module (i.e. NOC-PS). There could be something misconfigured, or Blesta may not be able to connect to the NOC-PS API.

    Check your module logs under Tools > Logs > Module tab and see if there are any logs stored for NOC-PS. Click the table row to expand the section to see the raw input/output communication Blesta does with the NOC-PS API. There may be an error mentioned that could lead you to the problem.

    After looking at your screenshot, I see that the Text/HTML description is not loading properly, so there must be JavaScript errors on the page. That could also be causing your module options to not be retrieved. You should check your web browser's developer panel to see what JavaScript error was encountered.

    Thanks Tyson for the Suggestion. I do check the Logs and Seems nothing Wrong. Here is the Screenshot.

    http://prntscr.com/nr1v7d 

  9. Noc-PS Module Issue

    in Support

    Posted

    Hi

    We are using the NOC-PS Module for our Dedicated Provisioning. But for last Few Day we can't able to see the Module Option under the "Package Section" in Blesta. Usually it should show the Option like 

    Actual

    https://www.noc-ps.com/wp-content/uploads/2013/07/blestav3-moduleoptions-dedi.jpg

    Ours stop showing those Option, even the Package Description Field is Broken. - http://prntscr.com/nr1jcx

    Can anyone help us to figure it out.

    Many Thanks

     

  11. Product Out Of Stock

    in Support

    Posted

    13 hours ago, Paul said:

    What version of Blesta are you running? This was changed in 4.1, see https://dev.blesta.com/browse/CORE-2284

    If you are running 4.1+ try testing with the Wizard List order form, I've personally seen the out of stock button appear on this order form. If it's an issue with wizard boxes we can look into it. If you're not running 4.3.2, you should be.

    Hi Paul. This changes worked. I was using different order form. 

  22. Blesta.store Suspend my License

    in The Lounge

    Posted

    11 minutes ago, gosuhost said:

    No one woke up this morning and singled you out I assure you. Why are we all on attack, there was a mistake made, a resolution you aquired and an attempt at a resolution from the seller. Things happen sometimes and some are out of people's control. I think if the seller had enough time to chat in support a lot of the misunderstandings could have been cleared. You should always give them a chance to provide support. 20 minutes after your ticket is not long for one man shows, not everyone on here is a big company ran with multiple staff.

    What would you said if I Cross my Billing Due Date and they Suspend my License and then I said them it's a MISTAKE that I forgot to Pay and as a HUMAN it's possible to made mistake. Will they Consider that MISTAKE and keep my License Active.

  23. Blesta.store Suspend my License

    in The Lounge

    Posted

    I can consider the Mistake if it's happened while shifting the License from another Company to yours. But this kind MISTAKE in the Middle of the Running Month and Working for around 2months+(Forget when the Company Shifted) is really not a MISTAKE. Either the License got removed from the License Server or something really happened which will be Remain in the Dark. and really don't wanna expand this stuff any more. In my last 5yrs with WHMCS, Noc-PS, BuycPanel or with any other License Company I didn't face such IDIOTIC ISSUE. 

    May be it can be Consider as Mistake if few more people face the same Issue. But so far I am only the Victim and it's really not a Mistake Man. 

  24. Blesta.store Suspend my License

    in The Lounge

    Posted

    OP is me itself. And I am not Raveling any one else name in Public Forum and I revise the Image few more Time but Didn't saw any Transaction ID or any other Info. It's just my Name. Anirban Ghosh. Not some one Else Name.

    10 minutes ago, ahughes said:

    Please can posters here abide to GDPR laws? I see so many full names, information and transaction IDs posted in this public forum - they need to be blurred out and all personal information redacted. https://ico.org.uk/for-organisations/data-protection-reform/overview-of-the-gdpr/

     

  25. Blesta.store Suspend my License

    in The Lounge

    Posted

    6 hours ago, MineHarvest66 said:

    I see so basically what happened that his license failed to be migrated, then Mike on the ticket asked if it was his BlestaCMS license, and instead of replying back to the ticket the customer spilled out the complaint here?

    If it's Failed to Migrated then how it's worked for last 2 months without any issue? If there any issue with migration the system from One company to another the issue should start Instant and not suddenly. License was taken long Back and didn't look back to the website to check what kind of License I had and what I need to do. If anything needs to be change has be Notified by the New Company. 

    No one can't understand situation I faced if he doesn't face such kind of Shit Issue. 

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