od-ana Posted September 7, 2018 Report Share Posted September 7, 2018 Hello. Any ideas how to do do this, in blesta? If a client send an email to david@mydomain.com it will create and open a support ticket? Thanks. Quote Link to comment Share on other sites More sharing options...
0 WebhostingNZ.com Posted September 7, 2018 Report Share Posted September 7, 2018 Have you setup Support Manager Department for it? You can either pipe the email to the script it mentions in the department when you set it up, or edit it or you can have Blesta check the email account via POP3 or IMAP for emails. Quote Link to comment Share on other sites More sharing options...
0 Tyson Posted September 11, 2018 Report Share Posted September 11, 2018 Have you taken a look at the documentation regarding email piping? Quote Link to comment Share on other sites More sharing options...
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od-ana
Hello.
Any ideas how to do do this, in blesta?
If a client send an email to david@mydomain.com it will create and open a support ticket?
Thanks.
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