John Posted September 9, 2014 Report Share Posted September 9, 2014 Can we make a tag for the clients name for ticket recieved and ticket updated emails? Quote Link to comment Share on other sites More sharing options...
Michael Posted September 9, 2014 Report Share Posted September 9, 2014 like {client.firstname} {client.lastname} {client.fullname} +1 John 1 Quote Link to comment Share on other sites More sharing options...
Tyson Posted September 10, 2014 Report Share Posted September 10, 2014 If any tags existed related to users, they would need to be set conditionally in the template. Quote Link to comment Share on other sites More sharing options...
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