Knowledgebase Not Shown After Upgrade From 3.3

[Blesta Addons]

upgraded to the beta 3.4 , but i don't se any new url to the Knowledgebase ?

i haev checked pkugin and there is no upgrade flag for support manager !

[Michael]

upgraded to the beta 3.4 , but i don't se any new url to the Knowledgebase ?

i haev checked pkugin and there is no upgrade flag for support manager !

 

Does this url work for you: /plugin/support_manager/knowledgebase/ if so you just need to add it to portal.

[Tyson]

Did you add it to the portal? Did you enable permissions for your staff group?

    {% if plugins.support_manager.enabled %}<div class="col-md-4 col-sm-6 portal-box">
        <a href="{client_url}plugin/support_manager/client_tickets/add/">
            <div class="well">
                <i class="fa fa-ticket fa-4x"></i>
                <h4>Support</h4>
                <p>Looking for help? You can open a trouble ticket here.</p>
            </div>
        </a>
    </div>
	<div class="col-md-4 col-sm-6 portal-box">
        <a href="{client_url}plugin/support_manager/knowledgebase/">
            <div class="well">
                <i class="fa fa-info fa-4x"></i>
                <h4>Knowledge Base</h4>
                <p>Have a question? Search the knowledge base for an answer.</p>
            </div>
        </a>
    </div>{% endif %}

[Blesta Addons]

Did you add it to the portal? Did you enable permissions for your staff group?

which permission ? i'm logged as the main administrator .

i will check this .

EDIT :

yes it was a permission issue ... i think the permissions should not be set for administrator's of site . it has no sense (in my point of view of course ) .