Alk Posted February 20, 2015 Report Share Posted February 20, 2015 This is difficult to explain, so I have a screenshot: When you look at your list of tickets in Support Manager, the rows are all different colours, such as Blue, Grey, White. I cannot determine what the row colours are based on though? Could anyone tell me please? Thanks! Quote Link to comment Share on other sites More sharing options...
0 Tyson Posted February 21, 2015 Report Share Posted February 21, 2015 Gray is the normal highlighting for every other row in tables. So first row is white, second is gray, third is white, fourth gray, etc. So really, the only color that means anything is blue, as Licensecart mentioned. Michael 1 Quote Link to comment Share on other sites More sharing options...
0 Michael Posted February 20, 2015 Report Share Posted February 20, 2015 Blue = Assigned to you. White = Not assigned to you. Grey = Hover Quote Link to comment Share on other sites More sharing options...
0 Alk Posted February 20, 2015 Author Report Share Posted February 20, 2015 Great stuff - thanks for answering my question mate. Quote Link to comment Share on other sites More sharing options...
0 Michael Posted February 20, 2015 Report Share Posted February 20, 2015 Great stuff - thanks for answering my question mate. You're welcome Quote Link to comment Share on other sites More sharing options...
0 Michael Posted February 21, 2015 Report Share Posted February 21, 2015 Gray is the normal highlighting for every other row in tables. So first row is white, second is gray, third is white, fourth gray, etc. So really, the only color that means anything is blue, as Licensecart mentioned. Oh yeah mate haha forgot it goes white and grey haha woops. Quote Link to comment Share on other sites More sharing options...
0 Alk Posted February 21, 2015 Author Report Share Posted February 21, 2015 Thank you all, I did understand it this way. Michael 1 Quote Link to comment Share on other sites More sharing options...
Question
Alk
This is difficult to explain, so I have a screenshot:
When you look at your list of tickets in Support Manager, the rows are all different colours, such as Blue, Grey, White.
I cannot determine what the row colours are based on though? Could anyone tell me please?
Thanks!
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