serge Posted September 9, 2015 Report Share Posted September 9, 2015 Email logs detail do not includes the "Welcome Email' content set in the package At log detail (click on the given email), I can see this: Hi TEST, Your service has been approved and activated. Please keep this email for your records. Thank you, and in my mail box & opening the email, I can see the very full: Hi TEST, Your Service has been approved and activated. Dragonpay Hosted Connector: MONTHLY SETUP GUIDE: https://siteshop.ph/plugin/support_manager/knowledgebase/index/3/ Please keep this email for your records. Thank you, So in the email logs detail it's miss, the 2 sentences, I set at package for "welcome email" Quote Link to comment Share on other sites More sharing options...
0 Michael Posted September 9, 2015 Report Share Posted September 9, 2015 ok, I see, email template was fine but at package, the text tab had empty content, so there can I use as well tags like {package.name} or only text without tags? Just copy and paste from the html side and that will work. serge 1 Quote Link to comment Share on other sites More sharing options...
0 Michael Posted September 9, 2015 Report Share Posted September 9, 2015 In the Text part do you have {package.email_text} in the email template, and in the package welcome email did you fill in the text tab too? serge and Paul 2 Quote Link to comment Share on other sites More sharing options...
0 Paul Posted September 9, 2015 Report Share Posted September 9, 2015 As Mike mentioned, you are almost certainly missing the text content. Both HTML and text is sent, only text is displayed in the logs. serge 1 Quote Link to comment Share on other sites More sharing options...
0 serge Posted September 9, 2015 Author Report Share Posted September 9, 2015 ok, I see, email template was fine but at package, the text tab had empty content, so there can I use as well tags like {package.name} or only text without tags? Quote Link to comment Share on other sites More sharing options...
Question
serge
Email logs detail do not includes the "Welcome Email' content set in the package
At log detail (click on the given email), I can see this:
and in my mail box & opening the email, I can see the very full:
So in the email logs detail it's miss, the 2 sentences, I set at package for "welcome email"
Link to comment
Share on other sites
4 answers to this question
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.