John Posted November 20, 2015 Report Share Posted November 20, 2015 The order system can be configured to send out emails to staff when a new order is received. The issue we are having is that when a staff account is disabled, the emails are still getting sent out to the disabled staff member. Is there a way to set it up so that when a staff account is disabled, or no longer has access to view the order system, the emails automatically switch off? Link to comment Share on other sites More sharing options...
Tyson Posted November 20, 2015 Report Share Posted November 20, 2015 You would need to update the staff member's configured setting for receiving order emails in order to disable it. This is only possible when logged in as that particular staff member and going to the Orders widget. Alternatively, you could update the database to remove them from the list in the interim: under the `order_staff_settings` table, you can find records for that staff member by his staff ID, then update the `value` column to "never" for the `key`s "email_notice" and "mobile_notice". This issue will be resolved in CORE-1905. Michael and Nelsa 2 Link to comment Share on other sites More sharing options...
John Posted November 23, 2015 Author Report Share Posted November 23, 2015 You would need to update the staff member's configured setting for receiving order emails in order to disable it. This is only possible when logged in as that particular staff member and going to the Orders widget. Alternatively, you could update the database to remove them from the list in the interim: under the `order_staff_settings` table, you can find records for that staff member by his staff ID, then update the `value` column to "never" for the `key`s "email_notice" and "mobile_notice". This issue will be resolved in CORE-1905. Thank you. Glad to see that it is in your system. Link to comment Share on other sites More sharing options...
Tyson Posted April 20, 2016 Report Share Posted April 20, 2016 This issue is fixed in v4.0. Paul and Michael 2 Link to comment Share on other sites More sharing options...
Recommended Posts