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Showing content with the highest reputation on 05/20/2019 in all areas

  1. Tyson

    Noc-PS Module Issue

    That can occur if there are errors trying to fetch those options from the module (i.e. NOC-PS). There could be something misconfigured, or Blesta may not be able to connect to the NOC-PS API. Check your module logs under Tools > Logs > Module tab and see if there are any logs stored for NOC-PS. Click the table row to expand the section to see the raw input/output communication Blesta does with the NOC-PS API. There may be an error mentioned that could lead you to the problem. After looking at your screenshot, I see that the Text/HTML description is not loading properly, so there must be JavaScript errors on the page. That could also be causing your module options to not be retrieved. You should check your web browser's developer panel to see what JavaScript error was encountered.
    1 point
  2. Our website will always be there to manage your license and there is ZERO intention for it to be down. As I stated during maintenance mode clients cannot login in. However in the event we ever "dissapear" blesta themselves would transfer the license to you but your license is valid and can be reissued etc from the client area. If you want to open a ticket id be happy to see what our options are for you
    1 point
  3. You wont lose your license. You can login your client panel and manage your license from the client area or you can talk and request a move of the license. the system was in maintence mode as i was moving servers. You should open a ticket with us as we dont know who you are and can help validate the license or work toward getting it moved to you directly.
    1 point
  4. you can open a ticket with blesta, give him more info about your reseller and license key, i'm sure they can move the license to your account or give you another license key with the matched expiration date .
    1 point
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