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Paul

Blesta Developers
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Posts posted by Paul

  1. On 1/29/2023 at 1:48 AM, adk said:

    I activated logicbox module and added .com tld.

    But when tried to click on "EPP Code" checkbox to enable I received below error- "The epp_code feature is unsupported by the selected registrar module."

    And when I tried to add a tld, I am receiving error- "Invalid package group ID."

    Any idea how to solve this? I am using V. 5.6.1

    Thanks in advance.

    The error about the EPP code means that the module doesn't support it. Per https://docs.blesta.com/display/user/Logicboxes the EPP code is technically supported, but not controlled through the Domain Manager. I believe in this case, you'd need to enable the option manually on raw Package.

     

    "Invalid Package group ID" sounds like something important may have been deleted. By Default TLDs are assigned to a Package Group called "TLDs Pricing Package". If this package was deleted, that could explain the issue. If that was the case, and you're not too far along, I would suggest uninstalling the Domain Manager plugin, and re-installing it, and see if that resolves.

  2. On 1/28/2023 at 9:30 PM, HostinPK said:

    We have few local payment gateways in Pakistan e.g. Telenor EasyPaisa, JazzCash, Upaisa, etc.. and we just want to create a payment gateway where we can show instructions on how to pay the amount to us once user select this gateway.

    How can we accomplish this? Any help in this regard will be much appreciated.

    Have you looked at the "Offline Payment" gateway that's included with Blesta? It allows a description to be set to communicate how payment can be made manually. Then, staff would record payment in Blesta once received. You can update the language to change the name of the gateway, or create your own based off of this gateway. To create your own, start with the Extension Generator plugin in Blesta and compare to the Offline Payment gateway.

  3. On 11/8/2022 at 4:45 PM, jackson said:

    License bought directly from Blesta.

    Selling at $600 (I will pay transfer fee of $25).

    •  Lifetime Support & Updates
    •  Re-issue license anytime in the client area
    •  Host on your own server
    •  Access to all future beta releases
    •  Can remove "Powered by Blesta" branding

    You should open a ticket so we can reply to verify that it is a legitimate license and can be transferred. Then you can post the proof here and anywhere else you have listed it.

  4. On 10/17/2022 at 2:55 AM, Joseph H said:

    Hello, we have 2 or 3 very critical issues on our install. Blesta 5.5.2, PHP 7.4, MySQL 8.0

    1. System Overview, sometimes it shows users name as John Doe, but when you click the profile it opens another clients profile.

    2. Messengers, 1st,2nd and 3rd notice SMS for the whole Blesta are being sent to only 1 user, so single client is being flooded with SMS from our Blesta

    1. Does the client have any contacts with login permissions? Contacts that login will link to the client, and the name of the client may not match the name of the contact.

    2. There is a hotfix for this in this task https://dev.blesta.com/browse/CORE-4771 and a resolution shipping with 5.6. You may apply the fix to 5.5.x

  5. On 9/7/2022 at 9:15 PM, delirium said:

    I think Blesta needs to make a way to make it easier for users to use the Multi-company feature.

    I have licenses for 5 add-on companies. Each time an update is made, the multi-company license structure just breaks the system.

    Today, for instance, I renewed the update and support. After the update and support was paid, the add-on companies just stopped working.

    It will probably take another week of passing emails between Licensepal and Blesta and me for this to work.

    We have a task to more fully automate this and someone will be looking at it soon. It will require an update to Blesta, so it would be part of a future release. In the meantime, if you know your license key you can reach out directly and request that any hostnames be added or removed from the license.

  6. Interesting, I'll mention this. I think the IP address is required as part of the API call. Perhaps the IP should be defined on the server/module row rather than the Package, in which case it would use the IP as defined there. Is there ever a need to select a different IP for the same server between Packages? That would be the concern there.

    The alternative at the moment, would be to select a server instead of a group for the Package, but obviously this would have to be updated more frequently.

  7. 16 hours ago, Mariano said:

    Hello, I was just visting here after 1 year from the last visit and wondering if there is some plan to fix the username problem betwen companies in multi-company.

    Maybe one day i will be able to start using Blesta and use the licenses I got ?

    Regards!

    We have a task CORE-3942 to allow a single login to access multiple accounts. This has not been in high demand, and the inability of a client to use the same username for multiple companies is not a bug. We'll take another look, it would be a nice to have feature. Would you be interested in sponsoring it?

  8. On 8/10/2022 at 6:00 AM, barryf said:

    Any ideas on this? Getting to be a pain!

     

    Thanks

     

    Hi Barry, when emails are generated are they queued for delivery? If you edit the invoice, is the Email box checked? If you aren't able to check quickly after they are created, you can create a manual invoice.

    1. Do the invoice emails appear in the mail log under Tools > Logs > Email?
    2. Are you using Sendmail or SMTP for outgoing email? Settings > Emails > Setup

    If an invoice is queued for delivery, then marked as sent, then most likely an attempt to send it was made and did not return an error. If you are using as SMTP server and the messages are being filtered out or rejected on that side quietly, then that could explain it.

     

  9. 2 hours ago, TheNightOwl said:

    What I am understanding then is that clients will just have to remember to request their payouts, right? Of course... I could send a monthly email to remind them to do this... Hmmm.

    Thank you very much for the insight, Paul!

    Yes, they would be able to request a payout when their balance meets your minimum requirement for a payout for matured funds. This is pretty common to have them make the request. In the future we may tie in an outbound payment option(s), after which automatic payouts might be a good feature.

  10. 20 hours ago, TheNightOwl said:

    Is there a way for me to see how much I owe and to whom? 

    When affiliates reach the minimum payout amount you set, they can request a payout. The payout request would be available under Clients > Affiliates > Payouts.

    20 hours ago, TheNightOwl said:

    Is there a way I can generate a list of affiliates who've met the thresholds and then just pay them once a month?

    Not currently, but the current version of the affiliate system is the initial release for the most part and we are open to adding additional features and improvements. You can make a request at https://requests.blesta.com for a specific feature

    20 hours ago, TheNightOwl said:

    The payout method seems to be just a label -- is there a place for the affiliate to tell me what their payout method username (like Venmo handle, for example) is?

    You can create whatever payout methods you want, so yes, Venmo would be an option. Payouts are made manually after you receive a payout request. To add payout methods, go to Clients > Affiliates > Payment Methods and add 1 or more options.

     

  11. 2 hours ago, od-ana said:

    Hello all.

     

    I hope everyone well and healthy here.

    I have questions regarding domain.

    How to set price for each domain individually (in blesta)?

    It seems it only have one price for all domain?

     

    Thanks in advance.

    Do you mean each TLD? TLD pricing is set individually per TLD under Packages > Domain Options > TLD Pricing. Just click Edit next to the TLD.

    If you mean giving 1 customer a different price than the TLD, you can set a price override for them.

  12. 13 hours ago, od-ana said:

    hi,

     

    I migrate blesta in sub domain using cpanel to direct admin. and it is now blank, not loading properly.

    How to fix it?

     

    thanks in advance

    If you moved Blesta, make sure that you moved it correctly including copying ALL files + database. Review the big red note in our moving Blesta guide here https://docs.blesta.com/display/user/Moving+Blesta

    If you moved Blesta correctly, then it's likely your new server doesn't meet the system requirements. See the requirements here https://docs.blesta.com/display/user/Requirements

    You can temporarily enable errorReporting in /config/blesta.php by changing it's value from 0 to -1 and any errors may be output to your browser, but be sure to switch it back to 0 when done.

  13. 2 hours ago, wdfee said:

    In earlier versions it was possible to edit the html code of email signatures. The introduced editor doesn't allow that anymore and is very restrictive.
    As a minimum of customization I want to use my own company colors e.g. for links, but it is even not possible to use own colors.
    In old version I used to have an html table with my logo left and address right. This now looks terrible and is not possible to adjust.
    Could you please enable html editing of the whole signature again?

    In the Edit Signature, HTML tab you can use the "Insert HTML" option to paste in raw HTML. Ckeditor removed the "Source" option, then later they added it back. We have a task to update Ckeditor again to re-gain this option per https://dev.blesta.com/browse/CORE-4597 Using Insert HTML, you should be able to accomplish what you want, it just isn't as convenient.

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