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mukesh

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Posts posted by mukesh

  1. 8 hours ago, Tyson said:

    I'm not sure I follow. Are you suggesting there is a bug that caused three invoices to be created for the same service?

    yes 4-5  days before same issue occur

    this happened after when i change invoice date 10 days to 12 days .

    yesterday invoice generated these are fine so it is confusing why this happend.

     

  2. our email sent fine yesterday  but from last night email/invoice/support ticket

    all stop working

    i attached error message

    Logs: Failed to authenticate on SMTP server with username "xyz@company.com" using 2 possible authenticators

    email failed due configuration.png

    unsent.png

  3. 27 minutes ago, Jono said:

    Not much information here, so this is my best guess.  You queue a client email export that had 20 clients in it.  You ran the cron to create that export.  When you tried to download that export it gave you the 'export could not be found on the file system' error.  Is that correct?  I don't understand what the point of the second 2 screenshots is.

    yes i try to download that export which is not working

     

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