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Amit Kumar Mishra

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Posts posted by Amit Kumar Mishra

  3. Has blesta.com been hacked...my entire account is gone???

    in Support

    Posted

    4 hours ago, adamjedgar said:

     

    Firstly, I am now a current paid up Blesta user. So my response here is constructive criticism as a user, not as someone rubbishing a system they do not use. It comes from the perspective of my user experience leading up to this point. I am a pretty average person who makes average mistakes...so I am sure i am not the only one who has gone through this issue.

     

    I am not sure how many of the respondents here have any marketing experience (perhaps none), however usually one tries their level best to woo potential new clients. That is how business grows. The mere fact that Blesta even offers free trials suggests that they are keen to woo customers and grow their business. 

    So with the above FACTS in mind, my point is...if a person takes on a trial (PROVIDED WITH THE AIM TO WOO THEM INTO PURCHASING BLESTA) then surely the system should be setup to REMEMBER THE TRIAL ACCOUNT DETAILS AND MAKE THE TRANSITION A PAINLESS, SEEMLESS, AND CONVENIENT ONE!!!!

    indeed it should go the extra mile to try to convince potential clients currently on the trial to make purchase!

    I almost went straight back to using WHMCS. The only reason i did not was because Paul responded to my email within a very short period of time and I value that kind of service. We all know that downtime and inconvenience are not acceptable in this day and age and must strive to ensure it is avoided. I got no warning/reminder of the trial expiry and did not think it was due to expire when it did. That is a fundamental flaw in the implementation of trial as it stands currently.

     

    I quote the following from email after i made my purchase...this is a great email, however, its of little comfort "after the horse has already bolted"!

    If you were using a trial license, you should now update your license key. To do so, go to [Settings] > [System] > [General] > License Key, and enter your new key.

    When entering your key, be sure to copy the entire thing when prompted, including the "monthly-" at the beginning of the key. You may install Blesta at a location of your choosing, where it will become "locked". If you ever need to move or re-install Blesta, login to the client area, click the "Manage" link next to your license, then "Manage License" and check and save the "re-issue" option.

    i personally do not understand if you are complaining or showing concerns over feature improvements.

  15. Domain Manager - We need your feedback on domains

    in The Lounge

    Posted

    1 hour ago, Paul said:

    I don't have any ETA's. I have no reason to believe that 4.6 won't follow our typical release cycle, but I'm not going to make any predictions about the domain update. There will be a beta when we are ready for a beta.

    thats okay mate, but many keep complaining about a few missing features in the domain manager

  18. Domain Manager - We need your feedback on domains

    in The Lounge

    Posted

    8 hours ago, Paul said:

    The only update I have is to say that we are adding a special feature to the core in 4.6 that will make the domain update possible in a future release. The feature we're adding in 4.6 is necessary to the foundation of the domain update, which can only come after it's completed. The feature is useful by itself also, and we'll release more information about it as we get closer to releasing 4.6.

    any ETA for the same?

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