hostingDifferent-Scott Posted September 16, 2013 Report Share Posted September 16, 2013 I have the php mailparse extension installed yet when I try to add pipe email to mail handling under support departments, I get an error saying it's not installed. Quote Link to comment Share on other sites More sharing options...
0 Paul Posted September 16, 2013 Report Share Posted September 16, 2013 I have the php mailparse extension installed yet when I try to add pipe email to mail handling under support departments, I get an error saying it's not installed. Does it show up in your phpinfo? Quote Link to comment Share on other sites More sharing options...
0 hostingDifferent-Scott Posted September 17, 2013 Author Report Share Posted September 17, 2013 I don't see it, but it does show up when I look at php in ssh. Quote Link to comment Share on other sites More sharing options...
0 Paul Posted September 17, 2013 Report Share Posted September 17, 2013 Perhaps mailparse is not loading via the web server? Didn't you have a similar issue with IonCube? Quote Link to comment Share on other sites More sharing options...
0 HarrisonLILY Posted September 17, 2013 Report Share Posted September 17, 2013 i had a similar problem and ended up having to create an ini file in /etc/php5/conf.d with the line extension=mailparse.so then restart apache2 service seems i didn't fully install it! Quote Link to comment Share on other sites More sharing options...
0 hostingDifferent-Scott Posted September 17, 2013 Author Report Share Posted September 17, 2013 Got the mailparse issue fixed, but now I'm getting the following error: The following text was generated during the delivery attempt:------ pipe to |/usr/local/bin/php -q /home/billing/domains/my.hostingdifferent.com/public_html/plugins/support_manager/pipe.phpplugin/support_manager/ticket_pipe/index/1/ generated by support@hostingdifferent.com ------Could not open input file: /home/billing/domains/my.hostingdifferent.com/public_html/plugins/support_manager/pipe.php Quote Link to comment Share on other sites More sharing options...
0 hostingDifferent-Scott Posted September 18, 2013 Author Report Share Posted September 18, 2013 Any ideas on the error I listed above? Quote Link to comment Share on other sites More sharing options...
0 Paul Posted September 18, 2013 Report Share Posted September 18, 2013 Got the mailparse issue fixed, but now I'm getting the following error: The following text was generated during the delivery attempt: ------ pipe to |/usr/local/bin/php -q /home/billing/domains/my.hostingdifferent.com/public_html/plugins/support_manager/pipe.phpplugin/support_manager/ticket_pipe/index/1/ generated by support@hostingdifferent.com ------ Could not open input file: /home/billing/domains/my.hostingdifferent.com/public_html/plugins/support_manager/pipe.php Are you using any particular control panel? Try piping to index.php instead, as described here - http://docs.blesta.com/display/user/Support+Manager#SupportManager-EmailPiping support: "|/usr/bin/php /home/user/public_html/index.php plugin/support_manager/ticket_pipe/index/1" Quote Link to comment Share on other sites More sharing options...
0 hostingDifferent-Scott Posted September 18, 2013 Author Report Share Posted September 18, 2013 Using DirectAdmin and both give me the same error. Quote Link to comment Share on other sites More sharing options...
0 microz Posted March 11, 2014 Report Share Posted March 11, 2014 Hi, You can solve this problem? Rgds Quote Link to comment Share on other sites More sharing options...
0 wfitg Posted August 19, 2014 Report Share Posted August 19, 2014 Got the mailparse issue fixed, but now I'm getting the following error: Thanks for telling us how so when we are searching we can get an answer Quote Link to comment Share on other sites More sharing options...
0 Michael Posted August 19, 2014 Report Share Posted August 19, 2014 Thanks for telling us how so when we are searching we can get an answer Are you looking for how to install PHP Mailparse? cPanel: MailParse via Module Installers section on whm Non cPanel: yum install php-mbstring php-pecl-mailparse php-mcrypt -y wfitg 1 Quote Link to comment Share on other sites More sharing options...
0 wfitg Posted August 19, 2014 Report Share Posted August 19, 2014 Are you looking for how to install PHP Mailparse? cPanel: MailParse via Module Installers section on whm Non cPanel: yum install php-mbstring php-pecl-mailparse php-mcrypt -y i installed mailparse-2.1.6.tgz but get this error: The PHP Mailparse PECL extension is required for parsing email tickets. Quote Link to comment Share on other sites More sharing options...
0 Michael Posted August 19, 2014 Report Share Posted August 19, 2014 i installed mailparse-2.1.6.tgz but get this error: The PHP Mailparse PECL extension is required for parsing email tickets. What OS, Panel are you using? Quote Link to comment Share on other sites More sharing options...
0 wfitg Posted August 19, 2014 Report Share Posted August 19, 2014 What OS, Panel are you using? Centos and x3 Quote Link to comment Share on other sites More sharing options...
0 Michael Posted August 19, 2014 Report Share Posted August 19, 2014 Centos and x3 x3 I take it is cPanel. Go to cpanel, easyapache enable mbhash, mbstring, mailparse (if it's there). Then go to the pecl modules install mailparse and job done. However I've not used cPanel for a year and forgot most of it. wfitg 1 Quote Link to comment Share on other sites More sharing options...
0 wfitg Posted August 19, 2014 Report Share Posted August 19, 2014 x3 I take it is cPanel. Go to cpanel, easyapache enable mbhash, mbstring, mailparse (if it's there). Then go to the pecl modules install mailparse and job done. However I've not used cPanel for a year and forgot most of it. OK Thanks, i'll try this. Actually i use WHM to manage apache. And yes, x3 is the cpanel version. I'll try this over the weekend since it sounds like I may have to recomplie the server when i am done. Is there a reason not to use IMAP? Quote Link to comment Share on other sites More sharing options...
0 Michael Posted August 19, 2014 Report Share Posted August 19, 2014 OK Thanks, i'll try this. Actually i use WHM to manage apache. And yes, x3 is the cpanel version. I'll try this over the weekend since it sounds like I may have to recomplie the server when i am done. Is there a reason not to use IMAP? Nope, I'm a piping fan myself as it goes threw instantly, instead of waiting for the cron. wfitg 1 Quote Link to comment Share on other sites More sharing options...
0 Daniel B Posted August 19, 2014 Report Share Posted August 19, 2014 OK Thanks, i'll try this. Actually i use WHM to manage apache. And yes, x3 is the cpanel version. I'll try this over the weekend since it sounds like I may have to recomplie the server when i am done. Is there a reason not to use IMAP? There is no reason to recompile the server, using EasyApache to enable the required module is all that is required. EasyApache will then automtically recompile php/apache and restart those services with no server downtime at all. Michael and wfitg 2 Quote Link to comment Share on other sites More sharing options...
0 wfitg Posted August 22, 2014 Report Share Posted August 22, 2014 There is no reason to recompile the server, using EasyApache to enable the required module is all that is required. EasyApache will then automtically recompile php/apache and restart those services with no server downtime at all. Thanks. I'll remember this. Nonetheless, in my travels to solve this problem i found out all i needed to do was run: pecl install mailparseThe error vasished. For some reason pecl was not configured for my version of PHP. This did the trick. Quote Link to comment Share on other sites More sharing options...
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I have the php mailparse extension installed yet when I try to add pipe email to mail handling under support departments, I get an error saying it's not installed.
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