Unpaid Invoice Email - No Pay Link

[Evaske]

Hello,

 

My email for invoice due (unpaid) looks like this:

Hi {contact.first_name},

An invoice has been created for your account and is attached to this email in PDF format.
{% for invoice in invoices %}
Invoice #: {invoice.id_code}


Pay Now (No Login Required)

{% endfor %}

If you have any questions about your invoice, please let us know!

Obviously that Pay now isn't a link. How can I make it a link like it should be as I had one customer complaining they couldn't click a link and directly pay like there is on the invoice reminders.

 

Thanks

[Paul]

In the WYSIWYG editor for the template, highlight the Pay Now text, then click the link icon in the editor. Enter the tag: {invoice.payment_url} for the URL.

Also check the text version, since links can't be created in the same way, you may have something like this in the text area:

 

Pay Now, visit https://{invoice.payment_url} (No login required)

[Tyson]

If you think this is a bug, then please provide additional details as described in How to Report a Bug.

[Cody]

Moved to support as quite obviously a support request.