snake Posted August 2, 2014 Report Share Posted August 2, 2014 I have enabled the orders widget and set it to always send order notifications, but I am not getting anything. SMTP settings are correct as I get other emails. I add a service to the user, activate it, the user gets the welcome email, but I don;t get the order confirmation.Any idea why ? Quote Link to comment Share on other sites More sharing options...
0 Michael Posted August 2, 2014 Report Share Posted August 2, 2014 You need ensure you receive the notices.. My Info > notices you will need to set them up on the staff group. Quote Link to comment Share on other sites More sharing options...
0 snake Posted August 2, 2014 Author Report Share Posted August 2, 2014 If I go to my info > notices I do not have any option here to add notices. I have 1 button "update notices", nothing else. Quote Link to comment Share on other sites More sharing options...
0 snake Posted August 2, 2014 Author Report Share Posted August 2, 2014 nevermind, found the settings in the staff group, and have now received the email :-) is there not any setup guide for Blesta that tells you all the steps you need to make to have a properly working system ? Quote Link to comment Share on other sites More sharing options...
0 Michael Posted August 2, 2014 Report Share Posted August 2, 2014 Doesn't look like there is any yet, however there's a close thread here: http://www.blesta.com/forums/index.php?/topic/1668-payment-notifications/?hl=notifications Quote Link to comment Share on other sites More sharing options...
0 snake Posted August 3, 2014 Author Report Share Posted August 3, 2014 I checked the link you gave, but couldn't see any mention of a setup guide, Quote Link to comment Share on other sites More sharing options...
0 Michael Posted August 3, 2014 Report Share Posted August 3, 2014 I checked the link you gave, but couldn't see any mention of a setup guide, haha sorry I meant there was a thread about notifications. Quote Link to comment Share on other sites More sharing options...
0 Paul Posted August 4, 2014 Report Share Posted August 4, 2014 For order notifications, go to Billing, then click the cog/gear icon in the order widget window. If the Orders widget doesn't appear here, then you need to install the widget. Click Manage Widgets on the left, and drag it from the right to the left side to add it. domaingood and Michael 2 Quote Link to comment Share on other sites More sharing options...
0 snake Posted August 4, 2014 Author Report Share Posted August 4, 2014 Thanks Paul, I got this sorted a few posts back, the issue was I had to setup notifications in the staff group. This is why I was asking if there is a setup guide, as there is no much that needs to be setup to get the system working properly, there seems to be no way to do this other than through trial and error and asking on the forum, which is very frustrating and time consuming Quote Link to comment Share on other sites More sharing options...
0 snake Posted September 13, 2014 Author Report Share Posted September 13, 2014 ok I managed to find the orders widget, was hidden. Is there any way to accept both the order and the service at the same time ? currently I have to accept the order, then switch to accepted, find that order, select it, select services and accept that. still showing no recurring invoices though, which worries me. Quote Link to comment Share on other sites More sharing options...
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snake
I have enabled the orders widget and set it to always send order notifications, but I am not getting anything.
SMTP settings are correct as I get other emails.
I add a service to the user, activate it, the user gets the welcome email, but I don;t get the order confirmation.
Any idea why ?
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