Invoice And New Service Generated Before Order Complete

[tenaki]

This is happening on both paypal and 2checkout. Before I have completed an order the client is getting an invoice and I am getting notification of a new service being ordered and copy of the client invoice

[Paul]

An invoice is generated, and the order placed, prior to receipt of payment. The order however, will not be provisioned until payment is received.

[tenaki]

Thanks Paul, is that ok do you think from a client point of view?

[Tyson]

Why/how would a client pay for an invoice if it doesn't exist yet?

[Paul]

The alternative is that an account not be created and the order not be officially placed until payment is received. That's more complicated to do, but more than that, you could lose more orders. We follow up with orders that are placed and never paid, and in many cases that results in the order being completed.

[Blesta Addons]

as Paul said is complicated to do more in this case , but if the client add order that mean is shold recieve invoice/proforma invoice for what he orderer , and maybe he ill pay it later . the thing that should be controlled here is :

1 - the order should never be placed or activated without invoice/proforma invoice should be paid . thais is already done and exist .

2 - the not paid orders shouldbe removed after X days if not paid . that i think is not yet implemented and we have here two scenario .

a - if the proforma invoice is enabled , the order should be canceled with the proforma .

b - if no proforma invoice enabled , the invoice shouldnot deleted , but it should be voided , and the order sholdbe deleted .

the best option that can be added is to make a condition , if the client has more than X orders be placed and not paid in the past don'taccept more order from itand convertthe account status to "inactive" .