About The Bank In Order To

[FiRaRi]

Hi,

 

my customer want to get hosting. He selected eko package and bank transfer. System automatical create invoice. State in this manner. Now, i want to ask you something ;

 

1- They complate order, but i dont know. System not sending to me email or not anything notification on admin panel. Why ?

2- They complate the transfer. I need to enter a payment system. First i open their client, click to "Recort Payment". I can see the invoice, and click to submit. After complate record payment. But where are their services ? You do not need to open automatically when the system's I confirm the payment service? In to invoice description "Eko Paket - plastik-kart.com (04 Feb, 2015 - 04 Feb, 2016)" but no services.

 

NOT: cPanel and Universal Mdule is activate

 

Thanks,

[Michael]

Is it set to be Manual Accept on the order form? If yes, have you accepted the order on billing > order widget > check box and click accept?

[FiRaRi]

Okey i found it, i change notification setting. Now when they selected offline payment , system send me to information. So thanks for that

 

Now, i test it. i selected offline payment, and going admin panel to orders. click check box and accept. The order waiting to accepted section. But services not start. What must be doing after accepted order for starting the services ? 

[Tyson]

Accepting an order means that you approve the order as valid so it can continue to the next step. The next step is to verify payment has been made. The cron takes care of that, and will activate the service once it has been paid.

[FiRaRi]

Thank you for answer. i'm a new to blesta, so maybe thats step to easy so sorry with you. 

 

You say "The next step is to verify payment has been made" . How can i doing verify payment to made and active services ?

[Michael]

Thank you for answer. i'm a new to blesta, so maybe thats step to easy so sorry with you. 

 

You say "The next step is to verify payment has been made" . How can i doing verify payment to made and active services ?

 

The Cron verifies that the  invoice is closed.

[Tyson]

As I mentioned, the cron will handle activating the service automatically based on whether the service has been paid. You could also activate it manually (whether paid or not) by managing the pending service and clicking the "Activate" button.