Domains Not Showing All Currencies

[alleyoopster]

I use a base currency of ZAR, but I want to base most of domain prices on USD as it is what they are purchased in. The Rand (ZAR) can move up and down a lot and I could be way out of line if I don't keep a check on the exchange rate. Testing this setup with a cPanel package works well. The package prices convert from USD to whatever currency I use. When I create an Order form for domains I only get USD and not a choice of any other currencies.

 

I am entering just the USD as a domain price and nothing else and expect the others to convert. The currency settings have use package pricing off, the default currency is ZAR.

 

This is a shot of the domain order form

 

thanks

[Michael]

Not sure what you are trying to do here? So I'm going to guess, have you got "Client can change currencies enabled?"

 

If so do you have the currencies on the order form for the domains? checked the boxes at the bottom of the order form page?

[alleyoopster]

Yeah sorry, I probably could have worded it better.

 

The domain package has 1 term which is 1 year $12 USD. I would like the rates for the other currencies to display or at least the clients prefered currency to display on the order form. So the $12 would convert for EUR, GBP and ZAR as per current rates.

 

 

Yes I have Allow Client to Set Currency checked and I have all three currencies checked at the bottom of the order page.

[Michael]

Yeah sorry, I probably could have worded it better.

 

The domain package has 1 term which is 1 year $12 USD. I would like the rates for the other currencies to display or at least the clients prefered currency to display on the order form. So the $12 would convert for EUR, GBP and ZAR as per current rates.

 

 

Yes I have Allow Client to Set Currency checked and I have all three currencies checked at the bottom of the order page.

 

Ok go to Settings > Company > Currencies > Currencies set-up:

 

General: Check: Allow Client to Set Currency

 

Multi-Currency: Uncheck Use Package Pricing for New Services Only

[alleyoopster]

Ok go to Settings > Company > Currencies > Currencies set-up:

 

General: Check: Allow Client to Set Currency

 

Multi-Currency: Uncheck Use Package Pricing for New Services Only

Yep, thats what I've got. As I say it is working with another package (cPanel) OK, it's just domains

[Michael]

Yep, thats what I've got. As I say it is working with another package (cPanel) OK, it's just domains

 

Are you logged in?

[alleyoopster]

Good idea. I was, but just tried after logging out and it's the same. I also tried different templates, but it still only shows dollar prices.

[Michael]

Just checked my own: https://licensecart.com/billing/order/main/index/domains

 

And it's the same so I think it's just how the form is .

[alleyoopster]

That sucks. For me that's the one place where I need to use the mult-currency. Any idea how I can change that?

[Michael]

That sucks. For me that's the one place where I need to use the mult-currency. Any idea how I can change that?

 

Best to wait for the guys to come on to help they will be on at 8am PST

[alleyoopster]

OK thanks for your help looking at this

[Michael]

OK thanks for your help looking at this

 

No probs if it's not possible yet (Paul can say) it's a feature request thing

[alleyoopster]

No news from the guys across the pond yet?

[Michael]

No news from the guys across the pond yet?

 

I'll show Paul this thread today.

[alleyoopster]

thanks Mike

[Tyson]

I'm not sure I understand the issue as you've described it. Are you expecting the domain availability page to list every currency in the drop-down, even when the package only defines one? Or that there would be a separate Currency drop-down at the top of the page that can be selected, which would update the pricing in the other drop-downs accordingly?

 

There isn't a way to change currency on the domain availability page, besides selecting one of the pricing options defined by the domain package.

[Michael]

Or that there would be a separate Currency drop-down at the top of the page that can be selected, which would update the pricing in the other drop-downs accordingly?

That one mate he and I both have the visitor can select a currency but nothing shows up on the domain order form so it stays in USD.

[Tyson]

That one mate he and I both have the visitor can select a currency but nothing shows up on the domain order form so it stays in USD.

 

That might be a good feature request. I'm not sure that order form was intended to support changing currency from the domain step, but it seems like it'd make sense.

[alleyoopster]

It would be in line with the other order forms and clients would normally like to be billed in their own currency.

[alleyoopster]

Another thing I have just noticed is that if multiple packages are used and their respective TLD's are selected on the Domain Order form, the default currencies can all vary depending on the order of the terms set out in the package. This is messy and I would expect them all to be in the same currency.

 

Notice on the screen shot how some domains are in ZAR and others are in GBP. Both are available from the drop downs.

 

https://www.diigo.com/item/image/4n1t/6ygr

[alleyoopster]

I wanted to check in and see if there was anything new with this. I also notice that if a non client tries to order a domain it is only ever presented in GBP. Currencies selection is not an option. I can confirm that the package has a selection of manually entered prices in various currencies (I never could get it to automatically convert, but that is another thread) and the order form has all currencies selected.

 

I can select the domain names page after searching for a domain and it will show a drop down of currencies, but whatever I select the page remains in GBP

 

many thanks

[Nelsa]

I'm not understand,under order form did you select all currencies you want offer on order form.

 

[Michael]

I'm not understand,under order form did you select all currencies you want offer on order form.

 

 

 

On the Domain searcher bit there's no dropdown to change the currency.

 

 

[Nelsa]

OK,now I get it...

[alleyoopster]

ADMIN

Editing the order form:

Type - Domain and Other selected

Package Group - Domain Names

Currencies checked - EUR, GBP, USD, ZAR

 

DOMAIN LOOKUP

Check Domain Availability has no currency selection drop down at all (using standard wizard template)

 

If I skip and order other items, I then click on package Domain Names I have a drop down, but it does not change the currency. Stays in GBP