L3Y Posted April 10, 2015 Report Share Posted April 10, 2015 Hi, Every emails sent out by the cron job are fine, but email sent from the admin area have links like this one : <a href="https:///">Pay Now</a> I checked, and i am having the correct root path in the General settings (not the path to blesta, but the real server relative path) I also verified the company parameters, and i can see our correct hostname. I verified and in the email template the link is : <a href="https://{payment_url}">Pay Now</a> I do not see any problem, except i cannot send emails with links ONLY from the admin panel, if i re-send the email manally. What am i missing? Thank you,Car Quote Link to comment Share on other sites More sharing options...
0 Paul Posted April 10, 2015 Report Share Posted April 10, 2015 You may have missed a template, there is an "Invoice Delivery (Paid)" and "Invoice Delivery (Unpaid)" template that both contain the pay now link. It may not be correct in one of them. Quote Link to comment Share on other sites More sharing options...
0 L3Y Posted April 10, 2015 Author Report Share Posted April 10, 2015 Hi, The "Invoice delivery (paid)" template do not need <a href="https://{payment_url}">Pay Now</a> ...because it's already paid. We don't have any "Pay now" link in this one. I am talking about the "Invoice Delivery (Unpaid)" template. I have many unpaid invoices in a test account, and of course i am testing with the unpaid invoices. If i send the invoice from the admin, then it doesn't add the link. Instead, all we see in the email is : <a href="https:///">Pay Now</a> while this should be : <a href="https://{payment_url}">Pay Now</a> Our root path is correct (the server virtualhost root) Our domain is in the company config. We were still running on 3.4.0 , even after an upgrade to 3.4.3, i am still having this problem. Thank you, Carl Quote Link to comment Share on other sites More sharing options...
0 Michael Posted April 10, 2015 Report Share Posted April 10, 2015 Why not do what we do and use the https:// htaccess rewrite. Quote Link to comment Share on other sites More sharing options...
0 L3Y Posted April 10, 2015 Author Report Share Posted April 10, 2015 Hi, It's already enabled. ...and the link is https Why not do what we do and use the https:// htaccess rewrite. Quote Link to comment Share on other sites More sharing options...
0 Michael Posted April 10, 2015 Report Share Posted April 10, 2015 Hi, It's already enabled. ...and the link is https It's probably the cron job then mate. What control panel are you using and what's your cron job command? Quote Link to comment Share on other sites More sharing options...
0 Paul Posted April 10, 2015 Report Share Posted April 10, 2015 Sorry I was probably thinking of the invoice due reminders. Make sure you've updated it in both the HTML and text sections. The URL comes from the template, no where else. EDIT: If the tag exists and the URL is blank I'm not sure what could be going on. Do you have your domain set under Settings > System > Company > Edit? for Hostname? Quote Link to comment Share on other sites More sharing options...
0 L3Y Posted April 10, 2015 Author Report Share Posted April 10, 2015 It's probably the cron job then mate. What control panel are you using and what's your cron job command? Why should i be using a control panel for Blesta? if you are a hosting provider, then you shouldn't need that! We will never do this Sorry I was probably thinking of the invoice due reminders. Make sure you've updated it in both the HTML and text sections. The URL comes from the template, no where else. I already verfied this. All our emails are corrects. The link i can see everywhere is : <a href="https://{payment_url}">Pay Now</a> but all we are getting in the email is : <a href="https:///">Pay Now</a> After a couple more verifications i can see Blesta CRON is sending emails with the relative path : https://mydomain/usr/share/apache2/beta/pay/method/4880/?sid=tuweiutmu..... ... ... The root path i am using is : /usr/share/apache2/ ...same as in our virtualhost. DocumentRoot "/usr/share/apache2/" Thank you, Carl Quote Link to comment Share on other sites More sharing options...
0 L3Y Posted April 10, 2015 Author Report Share Posted April 10, 2015 And here is our cron : crontab -l -u apache2 */5 * * * * /usr/bin/php /usr/share/apache2/index.php cron Quote Link to comment Share on other sites More sharing options...
0 Michael Posted April 10, 2015 Report Share Posted April 10, 2015 Why should i be using a control panel for Blesta? if you are a hosting provider, then you shouldn't need that! We will never do this You'd be surprised how many hosts host it on their own VPS with a control panel, and as for that issue you've added to the thread, are you using: Centos / Ubuntu / Debian / etc. PHP Version Quote Link to comment Share on other sites More sharing options...
0 Michael Posted April 10, 2015 Report Share Posted April 10, 2015 And here is our cron : crontab -l -u apache2 */5 * * * * /usr/bin/php /usr/share/apache2/index.php cron That's confused me... Why it is there? Most non control panel servers use /var/www/html/ or /var/www/ Quote Link to comment Share on other sites More sharing options...
0 L3Y Posted April 10, 2015 Author Report Share Posted April 10, 2015 I know but... apt-get install and yum install aren't so complicated and a virtualhost is not a monster You'd be surprised how many hosts host it on their own VPS with a control panel, and as for that issue you've added to the thread, are you using: Centos / Ubuntu / Debian / etc. PHP Version Quote Link to comment Share on other sites More sharing options...
0 L3Y Posted April 10, 2015 Author Report Share Posted April 10, 2015 Any clue someone? Quote Link to comment Share on other sites More sharing options...
0 Michael Posted April 10, 2015 Report Share Posted April 10, 2015 Any clue someone? Your files are in the wrong area or your cron isn't set-up to the right location when I used Ubuntu (Debian) my files go in /var/www/ you aren't doing that. Quote Link to comment Share on other sites More sharing options...
0 L3Y Posted April 10, 2015 Author Report Share Posted April 10, 2015 I see the urls in the emails were working even if they included the root path after the domain because of this : RedirectMatch ^/$ /beta/index.php (this redirect / to the client path) but i don't think the htaccess may be related to the tag in the email template (well : i doubt ) Quote Link to comment Share on other sites More sharing options...
0 L3Y Posted April 10, 2015 Author Report Share Posted April 10, 2015 Hi, Our files are in the correct place. This is only a path. A path can be documented, and used everywhere, and this is not related to our path. It,s the default on apache : http://linux.about.com/od/ubusrv_doc/a/ubusg25t05.htm and also : i did not provided my real path cause this is an example on a forum Your files are in the wrong area or your cron isn't set-up to the right location when I used Ubuntu (Debian) my files go in /var/www/ you aren't doing that. Quote Link to comment Share on other sites More sharing options...
0 Paul Posted April 10, 2015 Report Share Posted April 10, 2015 For whatever reason it sounds like the {payment_url} tag is not available to the template when run via your web server. That's interesting and unusual. You could add the {% debug %} tag to see if that's all that's missing, maybe gain some insight to the issue. But be careful, you don't want any emails to go to customers with that tag as it may contain sensitive information. Quote Link to comment Share on other sites More sharing options...
0 L3Y Posted April 10, 2015 Author Report Share Posted April 10, 2015 Yup. I just tried. I see the output. There don't seems to be any tag or link in this. I don't see anything strange with the debug output. I removed it from the email template Quote Link to comment Share on other sites More sharing options...
0 Paul Posted April 10, 2015 Report Share Posted April 10, 2015 Did the debug tag dump everything out, including the URL? What kind of web server are you running, and what version of PHP? Quote Link to comment Share on other sites More sharing options...
0 L3Y Posted April 10, 2015 Author Report Share Posted April 10, 2015 Yup : even our key file, so i deleted it from our database log table Why does it output so much infos btw? There is not way to delete this from the blesta admin panel logs without going to run commands on mysql Quote Link to comment Share on other sites More sharing options...
0 L3Y Posted April 10, 2015 Author Report Share Posted April 10, 2015 We are running latest version of php 5.3 with ioncube, on apache 2.4 Quote Link to comment Share on other sites More sharing options...
0 serge Posted April 11, 2015 Report Share Posted April 11, 2015 The root path i am using is : /usr/share/apache2/ ...same as in our virtualhost. DocumentRoot "/usr/share/apache2/" Is your blesta realy working fine (loading html page, etc..) at above path? It's very strange path what distro or OS are you using? Quote Link to comment Share on other sites More sharing options...
0 Michael Posted April 11, 2015 Report Share Posted April 11, 2015 The root path i am using is : /usr/share/apache2/ ...same as in our virtualhost. DocumentRoot "/usr/share/apache2/" Is your blesta realy working fine (loading html page, etc..) at above path? It's very strange path what distro or OS are you using? He likes to use his own path instead of the default mate. some Debian distro so I assume it's Ubuntu. Quote Link to comment Share on other sites More sharing options...
0 serge Posted April 11, 2015 Report Share Posted April 11, 2015 ok, but using very own custom path can give issue with folder ownership/group, etc... I'm also hard to understand this link given in one of above post: https://mydomain/usr/share/apache2/beta/pay/method/4880/?sid=tuweiutmu maybe a typo, there is no domain extension and it's really a long sub/ sub directory path Michael 1 Quote Link to comment Share on other sites More sharing options...
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L3Y
Hi,
Every emails sent out by the cron job are fine,
but email sent from the admin area have links like this one :
<a href="https:///">Pay Now</a>
I checked, and i am having the correct root path in the General settings (not the path to blesta, but the real server relative path)
I also verified the company parameters, and i can see our correct hostname.
I verified and in the email template the link is :
<a href="https://{payment_url}">Pay Now</a>
I do not see any problem, except i cannot send emails with links ONLY from the admin panel, if i re-send the email manally.
What am i missing?
Thank you,
Car
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