Blesta Addons Posted April 7, 2016 Report Share Posted April 7, 2016 today , when one of our staff are replying to ticket , he get a php error . Object of class stdClass could not be converted to string on line 18 in /home/xxxxxxx/public_html/vendors/h2o/h2o/datatype.php the url of the response was /plugin/support_manager/admin_tickets/reply/4533/ the response has no attachment , it only a plain text . and the response was added to database . just curios why that was happen . Quote Link to comment Share on other sites More sharing options...
0 Tyson Posted April 8, 2016 Report Share Posted April 8, 2016 I've never seen that error before, but it looks like something internal to the H2o library. It might be that H2o is not being used properly. If this occurs with the default Support Manager, and you can consistently duplicate it, could you send over the details of the ticket and ticket replies so I can see if I can duplicate it too? Quote Link to comment Share on other sites More sharing options...
0 Blesta Addons Posted April 8, 2016 Author Report Share Posted April 8, 2016 I've never seen that error before, but it looks like something internal to the H2o library. It might be that H2o is not being used properly. If this occurs with the default Support Manager, and you can consistently duplicate it, could you send over the details of the ticket and ticket replies so I can see if I can duplicate it too? i will watching this in my system if occured again i will update . Quote Link to comment Share on other sites More sharing options...
0 Blesta Addons Posted September 4, 2016 Author Report Share Posted September 4, 2016 this behavior arrive when we set error_reporting to -1 . and we want to create or reply to any ticket the error appear . Quote Link to comment Share on other sites More sharing options...
0 Tyson Posted September 10, 2016 Report Share Posted September 10, 2016 Can you provide example ticket information necessary to duplicate that behavior? Any custom changes to the H2o source, or the Support Manager plugin? Quote Link to comment Share on other sites More sharing options...
0 Blesta Addons Posted September 11, 2016 Author Report Share Posted September 11, 2016 Change error reporting to -1 . Create ticket or reply to a ticket the error will appear . No change made in core files . PauloV 1 Quote Link to comment Share on other sites More sharing options...
0 Blesta Addons Posted September 14, 2016 Author Report Share Posted September 14, 2016 This case tested in two installation .. same result . Quote Link to comment Share on other sites More sharing options...
0 Tyson Posted September 14, 2016 Report Share Posted September 14, 2016 Haven't tested it yet, but does it always occur, or only for some tickets? Does the content of the reply make a difference? Does the reply contain any tags? Does it use the tag keyword braces at all (i.e., "{" or "}")? Quote Link to comment Share on other sites More sharing options...
0 Blesta Addons Posted September 15, 2016 Author Report Share Posted September 15, 2016 As i explained before ... if error reporting enabled , any reply new ticket will return error . Just a simple text entered. Note also even the error appear the ticket well updated in database . Quote Link to comment Share on other sites More sharing options...
0 Michael Posted September 15, 2016 Report Share Posted September 15, 2016 No issues with -1 on for me minus my shitty coding on the current layout. http://screencast.com/t/7yUhQouT8B Quote Link to comment Share on other sites More sharing options...
0 PauloV Posted September 15, 2016 Report Share Posted September 15, 2016 Hello naja7host and Tyson I always had problems since Blesta 3.0, wen importing emails in "PIPE", tickets wen error reporting is -1 I have ignored this error for some time because I have tried to trace and I think the problem is on UTF8/ACII character conversion Regards, PV Quote Link to comment Share on other sites More sharing options...
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Blesta Addons
today , when one of our staff are replying to ticket , he get a php error .
the url of the response was
the response has no attachment , it only a plain text . and the response was added to database .
just curios why that was happen .
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