jobplease Posted July 16, 2016 Report Share Posted July 16, 2016 (edited) hi there, I have clients who are marked Inactive, and invoices are still being sent out. After a few months. Any clues whats happening here thanks.. Edited July 16, 2016 by jobplease jobplease 1 Quote Link to comment Share on other sites More sharing options...
0 Michael Posted July 16, 2016 Report Share Posted July 16, 2016 Void the invoice. Quote Link to comment Share on other sites More sharing options...
0 jobplease Posted July 16, 2016 Author Report Share Posted July 16, 2016 easy said than done. The invoice is already sent the client is .. p*****ed !! Quote Link to comment Share on other sites More sharing options...
0 Michael Posted July 16, 2016 Report Share Posted July 16, 2016 easy said than done. The invoice is already sent the client is .. p*****ed !! Just apologies and say it won't happen again, it's either their fault for not cancelling or it was imported If you moved to Blesta. Quote Link to comment Share on other sites More sharing options...
0 Paul Posted July 18, 2016 Report Share Posted July 18, 2016 Yeah, make sure all services under the client are cancelled. Blesta will continue to invoice active services, regardless of the "status" of the client's account. If it's going to be marked inactive, it should be cleaned up first. Michael 1 Quote Link to comment Share on other sites More sharing options...
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jobplease
hi there,
I have clients who are marked Inactive, and invoices are still being sent out. After a few months. Any clues whats happening here thanks..
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