turner2f Posted December 21, 2016 Report Share Posted December 21, 2016 Prorated Recurring Invoices show the Full Package Price amount when using PayPal Standard Payments Example: If a client chooses to upgrades from a RE-curring package that is $10 to one that is $12, there will be a $2 prorated "outstanding balance due". So when they choose to pay the $2 prorated balance using the RE-curring PayPal button, they are asked to pay the full $12 and not the $2 prorated difference. ========================= When the " RE-Curring payment " button is clicked, the customer has to pay the full amount. ================ This means that Outstanding "PRO-Rated" balances are restricted for "Single Payment" services ================ FYI - This is the exact same issue as with two other posts that with " Coupons" and "Set-up Fees" when dealing with RE-Curring services.https://www.blesta.com/forums/index.php?/topic/8365-coupons-do-not-get-applied-to-services-that-are-re-curring/https://www.blesta.com/forums/index.php?/topic/8353-setup-fee-gets-excluded-when-making-initial-re-curring-web-host-payment/#comment-49693 FYI 2 - We are using "PayPal Payments Standard" Will this issue occur if we use Authorize.net ? Quote Link to comment Share on other sites More sharing options...
turner2f Posted December 23, 2016 Author Report Share Posted December 23, 2016 Suggested Solution: What we really think should be done is to have it so that when a package is downgraded and PRO-Rated, the "RE-Curring Payment" button should NOT appear at all . This way the client will only have the option to click the "Single Payment" button, and pay the correct amount. Quote Link to comment Share on other sites More sharing options...
Paul Posted December 23, 2016 Report Share Posted December 23, 2016 The title is a bit misleading because the invoice shows the correct price. You're just talking about an incorrect value for the PayPal Subscription button, right? This may be because the subscription has to be adjusted, but I confer there may be an issue here. Authorize.net and all other merchant gateways will ever ONLY charge the amount of the invoice, whatever that is. Unless, of course, you're paying multiple invoices at once, or making a payment for credit but you'd be doing that manually. Quote Link to comment Share on other sites More sharing options...
turner2f Posted December 23, 2016 Author Report Share Posted December 23, 2016 Thanks.1) - Is there a way to get " prorated " invoices to NOT show the " Recurring Payments " button at checkout ?2) - Is this an issue that can be rectified in an update by the Blesta development team ?3) - Is there something that we can MANUALLY do during the " proration process " to avoid this from happening ? ================== FYI - This is the same situation as with two other posts with " Coupons" and "Set-up Fees" when dealing with RE-Curring services.https://www.blesta.com/forums/index.php?/topic/8365-coupons-do-not-get-applied-to-services-that-are-re-curring/https://www.blesta.com/forums/index.php?/topic/8353-setup-fee-gets-excluded-when-making-initial-re-curring-web-host-payment/#comment-49693 ... Quote Link to comment Share on other sites More sharing options...
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