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Well I've still got a few bits to do. But this is my edit: http://billing.cubicwebs.xxx/ and then later will be moved to https://billing.cubicwebs.com shortly.

You have my vote for this feature

We will definitely be building a KB, the problem is that we have a really big list of things to do and it's not ranking up there very high at the moment. It will most likely be released as an update to the "Support Manager" plugin, which is the current ticket system. This will allow us to do some cool things like recommend certain KB entries when a user is about to open a ticket by scanning their question against KB tags.

I personally think it would be a lot better but who knows

I don't think my wife would be too happy about that