kikloo Posted April 30, 2018 Report Share Posted April 30, 2018 Hi, I have a cpanel server and blesta is unable to suspend accounts, here's the blesta log: abc.some-host.com|suspendreseller s:8:"someuser"; and result is: abc.some-host.com {"statusmsg":"Permission Denied","status":0} I also updated cpanel api token and then tried again but to no avail. How to fix ? Thanks. Quote Link to comment Share on other sites More sharing options...
0 Blesta Addons Posted April 30, 2018 Report Share Posted April 30, 2018 are you sure the account belong to the reseller you have? or you are using root password . Quote Link to comment Share on other sites More sharing options...
0 kikloo Posted April 30, 2018 Author Report Share Posted April 30, 2018 Ofcourse, i am using root, and i suspended it manually from WHM. And it seems that blesta is able to suspend / cancel all single accounts, but its not able to suspend / cancel any reseller accounts. So its something related to reseller accounts only. Thanks. Quote Link to comment Share on other sites More sharing options...
0 Paul Posted April 30, 2018 Report Share Posted April 30, 2018 Sounds like your API user doesn't have permission to do this. Are you using the new API keys or the remote access key? If API keys, check that you have full permissions. Quote Link to comment Share on other sites More sharing options...
0 kikloo Posted April 30, 2018 Author Report Share Posted April 30, 2018 Hi, i am using the new token api thing , and in that all checkboxes are selected except “everything” root access and still it doesn’t works. How to fix ?? Thanks Quote Link to comment Share on other sites More sharing options...
0 Paul Posted April 30, 2018 Report Share Posted April 30, 2018 8 minutes ago, kikloo said: Hi, i am using the new token api thing , and in that all checkboxes are selected except “everything” root access and still it doesn’t works. How to fix ?? Thanks You must check "everything". activa 1 Quote Link to comment Share on other sites More sharing options...
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kikloo
Hi,
I have a cpanel server and blesta is unable to suspend accounts, here's the blesta log:
abc.some-host.com|suspendreseller
s:8:"someuser";
and result is:
abc.some-host.com
{"statusmsg":"Permission Denied","status":0}
I also updated cpanel api token and then tried again but to no avail.
How to fix ?
Thanks.
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