Blesta Addons Posted January 23, 2019 Report Share Posted January 23, 2019 i have noted that all invoice created from package upgrade are not sent via cron ... anyone can reproduce this ? Quote Link to comment Share on other sites More sharing options...
0 Paul Posted January 24, 2019 Report Share Posted January 24, 2019 When the invoices are created, is "Email" unchecked, assuming the client's delivery method is email? It's possible this was intentional, that it's not sent because the customer saw the amount and continued to payment. However, we do send a copy of the invoice when a new order is placed, so we probably should do that here if we are not. Quote Link to comment Share on other sites More sharing options...
0 Tyson Posted January 24, 2019 Report Share Posted January 24, 2019 When a client upgrades a service they won't receive an invoice delivery email since they are taken to pay the invoice as apart of the upgrade process. Quote Link to comment Share on other sites More sharing options...
0 Blesta Addons Posted January 24, 2019 Author Report Share Posted January 24, 2019 the client should receive a copy even if he saw the amount, in the order form also he saw the amount to pay and receive a copy !!! the client has the right to receive invoice/proforma of any order/upgrade he do. what is the reasoning to not sent in upgrade and send it in order ? Quote Link to comment Share on other sites More sharing options...
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Blesta Addons
i have noted that all invoice created from package upgrade are not sent via cron ... anyone can reproduce this ?
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