Ken Ng Posted May 17, 2015 Report Share Posted May 17, 2015 Hi guys, I have this client requested to have this ticket to his account. Before that he doest not have a account with us. Which means the ticket is not under his current account. How can I do it? Any advice ? Thanks Quote Link to comment Share on other sites More sharing options...
0 Michael Posted May 17, 2015 Report Share Posted May 17, 2015 You can't unless he opens it on the frontend. Quote Link to comment Share on other sites More sharing options...
0 Jonathan Posted May 17, 2015 Report Share Posted May 17, 2015 Sounds like a good feature request to me. Quote Link to comment Share on other sites More sharing options...
0 Paul Posted May 17, 2015 Report Share Posted May 17, 2015 There's currently no way to assign a ticket to a client that is unassigned, but yeah, that would be a good feature request. Ken Ng 1 Quote Link to comment Share on other sites More sharing options...
0 Ken Ng Posted May 18, 2015 Author Report Share Posted May 18, 2015 Thanks for all the replies. Appreciated. Quote Link to comment Share on other sites More sharing options...
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Ken Ng
Hi guys,
I have this client requested to have this ticket to his account. Before that he doest not have a account with us. Which means the ticket is not under his current account. How can I do it?
Any advice ? Thanks
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