Michael Posted August 31, 2013 Report Share Posted August 31, 2013 I think it would be nice if a client could close a ticket to their end. And maybe a auto closer by cron. Quote Link to comment Share on other sites More sharing options...
ExonHost Posted August 31, 2013 Report Share Posted August 31, 2013 1+ It would be nice. Quote Link to comment Share on other sites More sharing options...
Blesta Addons Posted September 1, 2013 Report Share Posted September 1, 2013 Auto close should be exist already !!! Quote Link to comment Share on other sites More sharing options...
Michael Posted September 1, 2013 Author Report Share Posted September 1, 2013 Auto close should be exist already !!! Is it? or should it be? lol have I missed something on the crons? Quote Link to comment Share on other sites More sharing options...
Paul Posted September 2, 2013 Report Share Posted September 2, 2013 Clients can already close tickets from the ticket overview at /client/plugin/support_manager/client_tickets/ I've assigned the auto ticket closure feature to CORE-725 Quote Link to comment Share on other sites More sharing options...
Michael Posted September 2, 2013 Author Report Share Posted September 2, 2013 Clients can already close tickets from the ticket overview at /client/plugin/support_manager/client_tickets/ I've assigned the auto ticket closure feature to CORE-725 Haha yeh woops, just my clients are lazy then... I always have to close them myself after 3 days. Quote Link to comment Share on other sites More sharing options...
hostingDifferent-Scott Posted September 15, 2013 Report Share Posted September 15, 2013 +1 for the cron. Quote Link to comment Share on other sites More sharing options...
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