Tyson

I've improved this in CORE-2733 for v4.3.0-b2

I think any update we would integrate for this would be to simply require a non-empty format to be set on the settings page.

I think any update we would integrate for this would be to simply require a non-empty format to be set on the settings page.

In v4.3 you can delete a client and all of it's related information, including services.
Packages can be deleted so long as no services exist that use it. So in v4.3, if you delete your test client that has test services, you can then delete the test package afterward.

In v4.3 you can delete a client and all of it's related information, including services.
Packages can be deleted so long as no services exist that use it. So in v4.3, if you delete your test client that has test services, you can then delete the test package afterward.

I've created a task for us to look into this in the future, CORE-2736

You may want to check with your PayPal account to be sure that the IPN request is set up to be made for the recurring payment. Sometimes, particularly if the IPN request had continuously failed, PayPal will disable it and no longer send IPN requests. It might be referencing the wrong URL (for example, if you moved your Blesta installation to a new location), or if the server hosting Blesta does not support TLS 1.2, PayPal will not be able to negotiate a handshake with the server in attempt to send the IPN. The latter doesn't seem like the issue since you receive manual payments, but still worth double-checking. If either of those is the problem, you'll need to resolve them first and then re-enable the recurring IPN in PayPal.

today we want to share with the community our upcoming release "Auto Backup System" .
this plugin is a revolutionary backup system for Blesta, it has some features that is not exist in Blesta and either in other Competitors. the New Plugin is making backups in two sense, Database and Files, then they are send to cloud storages system like dropbox and gdrive, amazon s3 (more storages will be added ) .
some features
- The backup System store the backup files and database in upload directory .
- The database backup is made with a native php function and not by the mysqldump command that a lot of hosting providers disable it for accounts .
- The backup system send files/database to configured remote cloud storages .
- Option to exclude tables from database .
we have the intention to add this features after the first release :
1 - Email Summary for the backup done
2 - Add Microsoft Drive as Cloud Storage
3 - Option To restore Files, Database
 
the plugin already done, and we are testing it in live production now to see the results .
What do you think? any feature you want to see in this plugin?

it was resolved by editing the value of the above config in php.ini
session.gc_probability = 1 session.gc_divisor = 100  

Do you think other line items apart of the service should indicate [New] or [Renewal] too? Like configurable options:
[New] Package Name - Service Name (Apr 12, 2018 - Apr 12, 2019) [New] ↳ Config Option - Value (Apr 12, 2018 - Apr 12, 2019) [Renewal] Package Name - Service Name (Apr 12, 2018 - Apr 12, 2019) [Renewal] ↳ Config Option - Value (Apr 12, 2018 - Apr 12, 2019)

I'm unable to duplicate the OP's original issue. There may be something else going on there.
As for the other issue with the "Title" field not appearing on order forms, CORE-2734

The Offline Payment Gateway "Instructions" currently support Markdown syntax. It just doesn't show you that in the UI because we don't currently have a Markdown editor available.

I suggest re-uploading all of the files for Blesta and clearing your browser's cache. The drop-down menus should appear on click.

Neither Blesta nor the gateway requires an update to support TLS 1.2. This is server-related. You should contact your hosting company and tell them you need them to support TLS 1.2.

I suggest re-uploading all of the files for Blesta and clearing your browser's cache. The drop-down menus should appear on click.

Return values for Module::renewService($package, $service, $parent_package = null, $parent_service = null) are either null or a set of meta fields (an array) containing the key value pairs "key", "value", and "encrypted":
public function renewService($package, $service, $parent_package = null, $parent_service = null) { // Attempt to perform the renewal $renewal = ...; $service_fields = $this->serviceFieldsToObject($service->fields); if (there is an error) { // Error $this->Input->setErrors(['error' => ['type' => 'The service could not be renewed because of this error!']]); } else { // Success, the service was renewed. Update and return the meta fields return [ [ 'key' => 'mymodule_renew_email', 'value' => $service_fields->mymodule_renew_email, 'encrypted' => 0 ], [ 'key' => 'mymodule_expiry_date', 'value' => $renewal->expiry_date, 'encrypted' => 0 ] ]; } // Return null to not change any meta fields return null; }  

We did discuss that, but it made more sense to leave it on the report page. If we were to create a client profile account action, it would probably just link to the report page and pre-fill the fields to generate for the client.

You can certainly find value without paying a premium price, but there's always a tradeoff, and that tends to be quality and robustness. If car A works for you in the context you need it to, then that's perfect! But things are not always what they seem, especially the things you can't see and they know you can't see.
From my experience, based on your example, you buy Car A but it will perform like Car C, and when you take it to a mechanic they look it over and tell you, "This is actually a motorcycle, not a car."
 

Return values for Module::renewService($package, $service, $parent_package = null, $parent_service = null) are either null or a set of meta fields (an array) containing the key value pairs "key", "value", and "encrypted":
public function renewService($package, $service, $parent_package = null, $parent_service = null) { // Attempt to perform the renewal $renewal = ...; $service_fields = $this->serviceFieldsToObject($service->fields); if (there is an error) { // Error $this->Input->setErrors(['error' => ['type' => 'The service could not be renewed because of this error!']]); } else { // Success, the service was renewed. Update and return the meta fields return [ [ 'key' => 'mymodule_renew_email', 'value' => $service_fields->mymodule_renew_email, 'encrypted' => 0 ], [ 'key' => 'mymodule_expiry_date', 'value' => $renewal->expiry_date, 'encrypted' => 0 ] ]; } // Return null to not change any meta fields return null; }  

Hello, maybe it's not related to your problem but in my case setting an error in the "addService" module method raise an error on line 5742 of /app/controllers/admin_clients.php.
On line 5707: $service_id = $this->Services->add($item, $package_ids, $notify); the method is returning null since an Error has been set on the Input module, however on line 5713 "$service_id" is appended to the array "$service_ids": $service_ids[] = $service_id;
So on line 5716 the array $service_ids is not empty, raising then the error with the updateServicesRenewalForProration function.
I solved the problem editing the admin_clients.php on line 5713, appending the $service_id to $service_ids only if not empty:
if (!empty($service_id)) {
    $service_ids[] = $service_id;
}
 
I'm using Blesta 4.2.2, PHP 7.0.27

I have had to spend countless hours fixing shotty website work done by freelancers and single-developer contractors. While you can find good freelancers from time to time, this is unlikely. Remember you get what you pay for. That said, you should probably break your website construction into two: design, and functionality. First have someone create the design you want, then have someone else integrate it and make it work.

We did discuss that, but it made more sense to leave it on the report page. If we were to create a client profile account action, it would probably just link to the report page and pre-fill the fields to generate for the client.

The issue is here, for Inclusive , we enter the price with tax included in the price, so in the package pricing we should enter 110.00 and not 100.00 .
the tax value is shown for informative info and not calculated with total or the subtotal .
Inclusive
Subtotal: 115.000
Tax: 10.00
Total: 115.00
Invoice Total (what the client is charged): 115.00
Exclusive
Subtotal: 105
Tax: 10
Total: 115
Invoice Total (what the client is charged): 115
this is what we have in our country .

So if the package price is £2.40, is the following correct?
Inclusive
Subtotal: £3.00
Total: £3.00
Including VAT @20%: £0.60
Exclusive
Subtotal: £2.40
VAT @20%: £0.60
Total: £3.00
 
Either way, the customer pays £3.00. You just show the tax inclusive in the total or exclusive not in the total?

So if the package price is £2.40, is the following correct?
Inclusive
Subtotal: £3.00
Total: £3.00
Including VAT @20%: £0.60
Exclusive
Subtotal: £2.40
VAT @20%: £0.60
Total: £3.00
 
Either way, the customer pays £3.00. You just show the tax inclusive in the total or exclusive not in the total?