This is an easy plugin , but have to built a "News" Plugin with the extra options to populate to Twitter and Facebook.
We are going to make it, (we have built one for WHMCS that Post to Twitter and Facebook wen we post to the "News" section)
We have now a list of new plugins and modules to release in the next weeks
- Module: Blesta Universal Domain Registrar (the process will be similar to Universal Blesta Module, but more easy to config and just for Domains)
- Plugin: Blesta Bookmarks (A Plugin to easily add Links to the Menu (Admin and/or Client Side) for External or Internal content with public and private notes)
- Plugin: Blesta CSF Unlock (for cPanel and Directadmin)
- Plugin: Blesta News (to easely publish news and with the options to populate to Facebook and Twitter)
Yes, that can be a problem in some places, and require the module/plugin to develop their own solution. The 3.2 client interface more-or-less takes care of this with loading bars, and we've just updated module service fields to do the same. Other ajax requests may require a custom solution in your plugin/module, depending on what you're trying to do.
On the Importer, I will trie tomorow to see the code to how to handle the import from external modules like internetbs
We have some exsiting new feutures for Internet.bs module and we are also include on eNom
The new update that we hope to release tomorow to internet.bs module is:
- Fix all errors on registrations/transfer domains, we found severeal bugs that are now fixed.
- Now you and your clients will be able to add/remove/edit Email Fowards
- Now you and your clients will be able to add/remove/edit DNS Records
The screenshots don't do it justice. These new order forms are incredible, and we've designed them to be super flexible. We didn't just slap together a few order form templates and toss them in. There's a lot of engineering and user expeirence design put into this release. The end result is pure awesome, and the best order forms in the industry by far.
Here it is the Third Release Candidate for Blesta Live Chat 1.0.7
Here it is the "Biggest" update ever made for "Blesta Live Chat" Plugin with a new clean design (I will try to update screenshots next week)
Atention: To use this you have to uninstall your old "Blesta Live Chat" Plugin, and install this one. Unfortunately this cannot be "Auto Update" because I have made an huge modification and also add the Lastest, most stable "livehelperchat" from github (https://github.com/LiveHelperChat/)
This version brings a LOT of new features and Im going to trie not forget all posting it here
Added:
- Live Help Widget Auto detect Language on Client Area (also wen client are not loged in it detects the language)
- Live Help Widget Auto detect Name and Email wen client logins to Client Area
Fixed:
- Fixed quotes in name problem. (bug found by a.daniello)
Added: 10 auto languages detect on Admin/Staff Chat Box (thanks to a.daniello)
Fix: Security issue on Chat Box displayin outside Admin/Staff login session (thanks to a.daniello)
Added:
See what user see with screenshot feature, Co-Browsing/Screen sharing (See in real time what your user sees on screen) (needs nodejs installed on server to fully support)
Speech to text (now supporting your your voice conversion to text)
Files upload
Chat search
Option to add custom form fields. It can be either user variables or hidden fields. Usefull if you are integrating with third party system and want to pass user_id for example.
Cronjobs
Callbacks
Closed chat callback
Unanswered chat callback
Asynchronous status loading, not blocking site javascript.
XML, JSON export module
GEO detection using three different sources
Option to configure start chat fields
Browser title blinking then there is pending message.
Option to limit pro active chat invitation messages based on pending chats.
Option to configure frequency for pro active chat invitation message. You can set after how many hours for the same user invitation message should be shown again.
Users blocking
Top performance with enabled cache
Option to send messges to anonymous site visitors,
Voting module
FAQ module
Online users map
Pro active chat invitatio
Total pageviews tracking
Total pageviews including previous visits tracking
Visits tracking, how many times user has been on your page.
Auto responder
BB Code support. Links recognition. Smiles and few other hidden features
First user visit tracking
Option to have different pro active messages for different domains. This can be archieved using different identifiers.
Protection against spammers using advanced captcha technique without requiring users to enter any captcha code.
Flexible permission system, Roles,GroupsUsers
Tablet and Mobile friendly
And here is the complete list what Blesta Live Chat can do right now
Auto install and preconfigure an Admin/Staff Chat (Staff and Admin can chat with each outher online securelly).
Vew in real time (5 seconds delay), all online users, and see what are they doing.
Auto install and add Blesta Live Chat Widget on your Blesta Order Froms and Client Area.
Blesta Live Chat can do:
See what user see with screenshot feature, Co-Browsing/Screen sharing (See in real time what your user sees on screen) (needs nodejs installed on server to fully support)
Speech to text (now supporting your your voice conversion to text)
XMPP support for notifications about new chats. (IPhone, IPad, Android, Blackberry, GTalk etc...)
Chrome extension
Repeatable sound notifications
Work hours
See what user see with screenshot feature
Drag & Drop widgets, minimize/maximize widgets
Multiple chats same time
See what users are typing before they send a message
Multiple operators
Send delayed canned messages as it was real user typing
Chats archive
Priority queue
Chats statistic generation, top chats
Resume chat after user closed chat
All chats in single window with tabs interface, tabs are remembered before they are closed
Chat transcript print
Chat transcript send by mail
Site widget
Page embed mode for live support script or widget mode, or standard mode.
Multilanguage
Chats transfering
Departments
Files upload
Chat search
Automatic transfers between departments
Option to generate JS for different departments
Option to prefill form fields.
Option to add custom form fields. It can be either user variables or hidden fields. Usefull if you are integrating with third party system and want to pass user_id for example.
Cronjobs
Callbacks
Closed chat callback
Unanswered chat callback
Asynchronous status loading, not blocking site javascript.
XML, JSON export module
Option to send transcript to users e-mail
SMTP support
HTTPS support
No third parties cookies dependency
Previous users chats
Online users tracking, including geo detection
GEO detection using three different sources
Option to configure start chat fields
Sounds on pending chats and new messages
Google chrome notifications on pending messages.
Browser title blinking then there is pending message.
Option to limit pro active chat invitation messages based on pending chats.
Option to configure frequency for pro active chat invitation message. You can set after how many hours for the same user invitation message should be shown again.
Users blocking
Top performance with enabled cache
Windows, Linux and Mac native applications.
Advanced embed code generation with numerous options of includable code.
Template override system
Module override system
Support for custom extensions
Changeable footer and header content
Option to send messges to anonymous site visitors,
Canned messages
Informing then operator or user is typing.
Option to see what user is typing before he sends a message
Canned messages for desktop client
Voting module
FAQ module
Online users map
Pro active chat invitatio
Remember me functionality
Total pageviews tracking
Total pageviews including previous visits tracking
Visits tracking, how many times user has been on your page.
Time spent on site
Auto responder
BB Code support. Links recognition. Smiles and few other hidden features
First user visit tracking
Option for customers mute sounds
Option for operators mute messages sounds and new pending chat's sound.
Option to monitor online operators.
Option to have different pro active messages for different domains. This can be archieved using different identifiers.
Dekstop client supports HTTPS
Protection against spammers using advanced captcha technique without requiring users to enter any captcha code.
Option for operator set online or offline mode.
Desktop client for, Windows, Linux, Mac (you can download here https://livehelperchat.com/article/static/5)
Flexible permission system, Roles, Groups, Users
Tablet and Mobile friendly
older fixes:
Here it is the Second Release Candidate for Blesta Live Chat 1.0.4
(you can install/upgrade on 3.1.X or 3.2.X, you will not loose any configurations)
Fix: Minor bug detected wen insert javascript with <?include();?> insted of <?php include();?>
Added: Shadows to Count Badge like Facebook Badge.
Fix: Fixed problem that only afected Firefox and Opera browsers, not displaying Blesta Stats or Blesta Live Chat on the Menu.
Fix: Fixed problem that online visitores/chat sessions where still showing on Admin Menu Count Badge. Now it only shows the latest 10 minuts users based on latest activity on site. For this to work you have to be "Online" on "Live Chat" as Staff.
Fix: Optimized code to fetch some dinamic paths that could cause errors wen changing Admin or Client Routes.
Fix: Now on uninstall/install/upgrade it detects all Admin and Client new Themes and removes/add the code to show the Chat Box
Add: Support for Blesta 3.2 new and future themes.
Add: Count Menu Badge reformulated to the same as Blesta uses.
Add: Now the Count Badge will only show if there is 1 or more users online browsing or chatting. We have changed the badge color to RED to alert and be more visible to staff members.
Add: Added PayPal donation link to the Plugin in "Settings->Plugins->Blesta Live Chat".
How to Upgrade (if you have alredy installed) (Note: only for 1.0.6 or above):
1º- Download the Blesta Live Chat Plugin here: Download Here (updated 14-04-2015)
2º- Uncompress, and upload the folder "live_chat" to blesta /plugins/ directory. (you will not lose any configurations)
3º- Go to Blesta Admin, and click on Setings->Company->Plugins and it will list the "Blesta Live Chat" plugin, and a new "UPGRADE" button Click on "UPGRADE".
This version brings a lot of bugs detected and also brings the XMPP options
To configure XMPP justo do:
1º- Login to Blesta Live Chat
Click on Menu->Settings->XMPP Settings
here you can configure settings.
2º-Login to Blesta Live Chat
Click on Menu->Settings->Departments
Edit a department->Notifications about new chats
here you can configure department push settings.
How to install (is very simple):
1º- Download the Blesta Live Chat Plugin here: Download Here (updated updated 14-04-2015)
2º- Uncompress, and upload the folder "live_chat" to blesta /plugins/ directory.
3º- Go to Blesta Admin, and click on Setings->Company->Plugins->Available and it will list the "Blesta Live Chat" plugin, just Click on "INSTALL"
4º- Now you will see on new menu item called "Live Chat", wen you click for the first time, a window will popup to login with the default details:
Username: admin
Password: pass##
5º- On the popup windows, in top right click on "Menu", and then click on "Blesta Admin", now change the username, email, and password to your own, and click on "Update".
And thats it
By default on install the Blesta Live Chat plugin, it will also add an "Admin Chat Box" to Blesta Admin, to all Blesta Admins/Staff start chatting, on the bottom right you will see a new button.
And also by default, Blesta Live Chat plugin will add a Live Chat Widget to Blesta Client Area for clients request chatting.
Now you can click on "Menu" then "Settings" and see all the options, like create departments, add new operators and admins, add "Live Help" embebed code widget to your website pages.
This is the first beta plugin release, any bugs found or any susgestions are welcome to post here to fix it.
Later on we will add more functionality and more integrations betwin Blesta and Blesta Live Chat.
How to uninstall:
Go to Blesta Admin, and click on Setings->Company->Plugins and it will list the "Blesta Live Chat" plugin, just Click on "UNINSTALL"
Thats it
We hope you enjoy it.
Special thanks to Remigijus Kiminas from livehelperchat.com that we have based on making the Blesta Live Chat
More Info below:
Because I have a lot of requests to show a little of the upcoming "Blesta Live Chat" here it is a teaser before the beta release
Teaser 1
in Blesta menu admin on Top, you can see how many clients are online requesting chat.
and the best thing is on the bottom right, as you can see the "Blesta Live Chat" can be use for staff members and admins to chat with each other online inside Blesta admin.
Teaser 2
you can see here admins chat window to chat only with staff members and admins
Teaser 3
on bottom right you can see the chat button, you can put the button code inside any website pages, and not only on Blesta.
Teaser 4
here you can see an active chat betwin client and staff member
Teaser 5
here you can see the window where staff members can acept and chat with all clients, and see all details like geo location, ip, traced page links, send files or canned responses, and much more
This plugin will be offered for free, and you can host in your hown server/hosting plan
FAQ's:
1º- How To see online visitores do this:
Login to Blesta Live Chat
-Click on Menu->Online Visitores
2º- How To clean online visitores (if it has an abnormal number on cache like on Blesta Menu)
Login to Blesta Live Chat
- Click on Menu->Online Visitores->Clear List
3º- How To go in "Offline Mode":
Login to Blesta Live Chat
- Click on Menu->Green Man (click on the litle green man to go Red (Red=offline))
4º- How To go in "Online Mode":
Login to Blesta Live Chat
- Click on Menu->Red Man (click on the litle red man to go Green (Green=online))
Note that CORE-923 mentions caching the invoice on disk, which sounds .pdf only.
The data as it appears on the invoice should be stored in the database as well, as you also need it to be able to generate reports from it, in order to fill in your tax return properly.
One needs the customer's country and customer's VAT ID as it was on the day the invoice was issued at a minimum.
(Need to supply the government with a list containing the VAT IDs of companies in other EU countries VAT was exempted/reverse charged for, and the total amount sold to that company in a reporting period)
But better to stick all other invoice data in the invoice table as well, just in case any other jurisdiction needs more.
Also not sure how caching on disk as described in CORE-923 is going to work when generating a single pdf containing multiple invoices (print queue thing?), and viewing single invoices earlier or later.
Do you plan to store the invoices as single pdfs on disk, and use a library (such as Zend_Pdf or FPDI) to concatenate them when generating a batch? Or does it still end up generating fresh invoices containing possibly new data, which is a problem?
I made a note regarding invoices being changed in the task when I created it, and it's something we will consider. However, I think proforma invoices once implemented (In CORE-497) will solve any concerns about invoice amounts & payments changing after they are created. If proforma is enabled, a proforma invoice will be issued. Paying the proforma invoice will generate and pay a typical invoice. Combined with CORE-923, you can be pretty sure invoices will not change at all once they are created.
Remarks about payments only belong on invoices if the payment was made PRIOR to the invoice being issued.
If you asked and received payment in advance, the invoice you send must (under EU rules) mention the date the payment was made.
Usually this is done by having a line at the bottom like "Already paid by <payment method> on <date>", where you would normally have payment instructions instead ("Payment due in 14 days. If paying by bank transfer please mention reference ABCD")
One issue with Blesta is that when a new order is placed by the customer and paid directly by credit card, the invoice is created first and the payment applied after that.
Think it would be better if that was reversed. Do not issue an invoice until gateway confirms payment (or issue a pro-forma invoice first, if the customer wants to make a manual payment)
That way you do can mention the payment that was made on placing the order.
And not creating invoices until the first payment arrives also reduces unnecessary tax liability, for orders placed but for which the payment process was never completed.
Credits
Credits should be rare and not an everyday occurrence.
If the customer accidentally paid too much when paying a previous bill, you really should refund it to whatever payment source it came from, instead of hanging on to it as credit.
If you offer the customer a discount (e.g. when he is upgrading from a smaller package he already paid for, to a bigger package), mention the discount as a second invoice line with negative amount.
This also reduces the tax to pay properly, something which will not happen if you just give him some credit for it.
(Partial) payments after invoice has been issued
If customers have problems paying their bills in full, make partial payments, and have problems keeping track of how much is left to pay, the proper way would be to send them a separate account statement listing transactions and outstanding balance.
Not append later information to an invoice issued previously.
Yes, soon. You will have time to integrate your design before final release.
lol, I would be ok with that too, unfortunately the office is empty. It's looking like Wednesday-ish. We're going to take Monday & Tuesday to polish some things up and finish some small remaining tasks. If nothing big comes up then we should stay on target for a mid-week beta release.
Centralizing human verification options to company settings has been assigned CORE-1134. Adding human verification to support tickets will depend on completion of this task.
An idea that I came across that would be quite useful for preventing automated robots and spam drones from submitting spam tickets would be to create an option to enable human verification at time of ticket submission. This would reduce the number of spam tickets tenfold by preventing them from being able to submit without verifying the captcha.
Since you asked, here's how the ajax boxes order page looks with a few different client themes. The purple theme is a new theme shipping with 3.2 called "Booty" as it's based on the Bootstrap 3 color scheme from the Bootstrap website.
Wen Registering/Transfer a Domain, should be able to use the default Contact Owner or create/use any Aditional Contact, or populate the fields using the contact info Registrant/Tecnical/Admin/Billing info to use for that domain
Paulov's suggestion of making it cron based would solve the issue of requiring the browser to be active while sending. Instead, the cron could send and log the message, and the browser would simply make ajax requests to Blesta to display that log dynamically. The downside is that you'd have to wait up to 5 minutes for the message to go out.
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