mlsto Posted December 1, 2013 Report Share Posted December 1, 2013 Hello I am trying to add a domain to a client account but keep getting and error message. When I tick use Logic boxes module I get this "Required parameter missing: reg-contact-id" If I do not tick use module I get this: "Website doesn't exist for websitename.com" Not sure what the error means, does that mean I cannot setup domains as a service in blesta? Any help on this would be greatly appreciated. Thanking you Quote Link to comment Share on other sites More sharing options...
0 mlsto Posted December 11, 2013 Author Report Share Posted December 11, 2013 Your enom PASSWORD is the KEY. Hi Cody that is what I have been using my Enom password for the key and it gives the error - "The user and key combination appear to be invalid, or your Enom account may not be configured to allow API access." As stated before I have written to enom support and they said they do not provide an api key, they provide an api test account only but not a key. WHMCS uses the user and password not an api key which the module is clearly calling for. Quote Link to comment Share on other sites More sharing options...
0 mlsto Posted December 11, 2013 Author Report Share Posted December 11, 2013 If only you has admin on your Blesta install, put your password in the Key section and see if it works. Sorry cubicwebs does not work either. Quote Link to comment Share on other sites More sharing options...
0 Cody Posted December 11, 2013 Report Share Posted December 11, 2013 Hi Cody that is what I have been using my Enom password for the key and it gives the error - "The user and key combination appear to be invalid, or your Enom account may not be configured to allow API access." As stated before I have written to enom support and they said they do not provide an api key, they provide an api test account only but not a key. WHMCS uses the user and password not an api key which the module is clearly calling for. If you have entered the correct user and password (the same details you use to log into enom) then you do not have the IP address of your blesta server whitelisted in your enom account. Quote Link to comment Share on other sites More sharing options...
0 mlsto Posted December 11, 2013 Author Report Share Posted December 11, 2013 If you have entered the correct user and password (the same details you use to log into enom) then you do not have the IP address of your blesta server whitelisted in your enom account. Thank you Cody, I setup all IP addresses but one, will send it to enom and get back. Thanks again. Quote Link to comment Share on other sites More sharing options...
0 mlsto Posted December 12, 2013 Author Report Share Posted December 12, 2013 Well Enom has whitelisted all the IP Addresses I gave them where the server is hosted and still giving a key error. Am I the only one getting this error, no one else using Enom? Is the module working for everyone? Quote Link to comment Share on other sites More sharing options...
0 Cody Posted December 12, 2013 Report Share Posted December 12, 2013 Works fine for us. Do you have an enom sandbox account you can test with? Quote Link to comment Share on other sites More sharing options...
0 mlsto Posted December 12, 2013 Author Report Share Posted December 12, 2013 Thank you for getting back, not sure is this the API Test account in Enom? Can you advise how I get one if not the API test account. Quote Link to comment Share on other sites More sharing options...
0 Cody Posted December 13, 2013 Report Share Posted December 13, 2013 Log into enom, then go to [Resellers] > [API] > [Test Account]. Quote Link to comment Share on other sites More sharing options...
0 mlsto Posted December 13, 2013 Author Report Share Posted December 13, 2013 Cody I already have that setup with the IP Addresses whitelisted in the test account, still a no no. Can I PM you so you maybe check my config or settings or enom to see what I am doing wrong. Thank you for your patience. Quote Link to comment Share on other sites More sharing options...
0 sedudohost Posted January 24, 2014 Report Share Posted January 24, 2014 same case on logicbox "https://test.httpapi.com/api/domains/orderid.json {"status": "ERROR", "message": "The website does not exist for ****. com"} " Quote Link to comment Share on other sites More sharing options...
0 Paul Posted May 7, 2014 Report Share Posted May 7, 2014 same case on logicbox "https://test.httpapi.com/api/domains/orderid.json {"status": "ERROR", "message": "The website does not exist for ****. com"} " Adding this for future reference.. This error appears to occur when a transfer is in progress but is not complete. When the transfer has completed, this error should no longer occur. See https://support.logicboxes.com/helpdesk/index.php?/Knowledgebase/Article/View/41/0/seeing-the-error-t3-error-website-doesnt-exist-for-order-id-when-searching-for-a-domain Quote Link to comment Share on other sites More sharing options...
0 interfasys Posted August 15, 2014 Report Share Posted August 15, 2014 I'm not transferring any domains and see the exact same message when trying to activate a domain. It looks like Blesta is asking Logicboxes to tell it about the domain (as it does not provide any registering information), but the domain has not been registered yet, so Logicboxes is telling it that. This is coming from Billing>Services>In review, trying to activate the domain that the customer has just purchased. The button says "manage", but there is no "activate", "register" or "edit" button. Quote Link to comment Share on other sites More sharing options...
0 interfasys Posted August 15, 2014 Report Share Posted August 15, 2014 OK, so found out why this was happening. As suspected, the order had to be accepted first, but I couldn't find where to accept it. For future reference, orders are "hidden" in the orders widget which you may have to activate so that it shows up on the billing dashboard. Quote Link to comment Share on other sites More sharing options...
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