maria_tio Posted June 19, 2015 Report Share Posted June 19, 2015 Password change/reset didnt work. I updated the client's cPanel password under cPanel Options of Client's Manage Service Page, and it didnt work. We have to do it manually every time we have to change a client's password. Kindly refer to the attached images: Here is the scenario: On the CLIENTS PAGE> SERVICES SECTION1. I clicked Manage first service 2. Redirected to CLIENT>MANAGE SERVICE PAGE Down at the cPANEL OPTIONS -enter a new password. -Clicked save -*No error msg encountered 3. Back to CLIENTS PAGE> SERVICES SECTION -Click Login-will redirect you to cPanel but it says login is invalid. Quote Link to comment Share on other sites More sharing options...
Paul Posted June 19, 2015 Report Share Posted June 19, 2015 What version of Blesta are you running? What version is the module? (You can check the module version under Settings > Company > Modules) Quote Link to comment Share on other sites More sharing options...
Nelsa Posted June 20, 2015 Report Share Posted June 20, 2015 You shoud look for error(if not already) in tools--->logs--->module . Quote Link to comment Share on other sites More sharing options...
activa Posted June 20, 2015 Report Share Posted June 20, 2015 this isue i,remember it was in earlier release . check you have the updated cpanel module . Quote Link to comment Share on other sites More sharing options...
Tyson Posted June 22, 2015 Report Share Posted June 22, 2015 I believe you need to be using the cPanel module v2.2.1+ that comes with v3.4.2+ of Blesta. Michael 1 Quote Link to comment Share on other sites More sharing options...
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