jobplease Posted June 15, 2016 Report Share Posted June 15, 2016 hi there, the admin folder is no longer accessible. any way to check this ? Quote Link to comment Share on other sites More sharing options...
0 jobplease Posted June 20, 2016 Author Report Share Posted June 20, 2016 Nelsa thank you very much for your excellent service. Folks we have had a few nights of spinning heads and so Nelsa has come to the rescue again. Our server has been very bad and the great work has included restoration of previous backed-up copy and alot of tweaking by the expert. Up and running again !! Strongly recommend Nelsa if your reading this for any help and advice on both servers and Blesta software, plugins etc. A great bloke with good knowledge. Thank you again Nelsa. Michael 1 Quote Link to comment Share on other sites More sharing options...
0 Michael Posted June 15, 2016 Report Share Posted June 15, 2016 There's no admin "folder" it's a route set in /config/routes.php under Admin route. Quote Link to comment Share on other sites More sharing options...
0 jobplease Posted June 15, 2016 Author Report Share Posted June 15, 2016 we just fixed another issue with "Are you using xCache?" and the contact page is now working. Admin issue still ongoing. jobplease 1 Quote Link to comment Share on other sites More sharing options...
0 jobplease Posted June 15, 2016 Author Report Share Posted June 15, 2016 the correct admin folder name is there. But its not working when looking it up directly. Quote Link to comment Share on other sites More sharing options...
0 Michael Posted June 15, 2016 Report Share Posted June 15, 2016 the correct admin folder name is there. But its not working when looking it up directly. Are you using a htaccess or nginx? it should be domain.com/admin/ or non htacess domain.com/index.php/admin/ Quote Link to comment Share on other sites More sharing options...
0 jobplease Posted June 15, 2016 Author Report Share Posted June 15, 2016 it is and should be domain.com/administer/ Quote Link to comment Share on other sites More sharing options...
0 Michael Posted June 15, 2016 Report Share Posted June 15, 2016 it is and should be domain.com/administer/ have you tried domain.com/index.php/administer/ Quote Link to comment Share on other sites More sharing options...
0 jobplease Posted June 15, 2016 Author Report Share Posted June 15, 2016 negative Quote Link to comment Share on other sites More sharing options...
0 jobplease Posted June 15, 2016 Author Report Share Posted June 15, 2016 we are using apache not nginx. so htaccess will be used. Quote Link to comment Share on other sites More sharing options...
0 Michael Posted June 15, 2016 Report Share Posted June 15, 2016 we are using apache not nginx. so htaccess will be used. It can "only" be used if it's uploaded, if you don't upload the .htacess it won't use friendly links, apache doesn't change the links by itself. Eg: I like a coffee with milk, but if I ask for a coffee and they skip the milk it doesn't mean its not a "coffee". I just didn't ask for the milk. Daniel B and Blesta Addons 2 Quote Link to comment Share on other sites More sharing options...
0 Paul Posted June 15, 2016 Report Share Posted June 15, 2016 So in /config/routes.php you have the admin route set to "administer"? Try ~/administer/ and if that doesn't work, try removing your .htaccess file temporarily and trying ~/index.php/administer/ Blesta Addons 1 Quote Link to comment Share on other sites More sharing options...
0 jobplease Posted June 16, 2016 Author Report Share Posted June 16, 2016 no, its set to admin. Still diverting going to 404 .. client login works fine on https.. Quote Link to comment Share on other sites More sharing options...
0 jobplease Posted June 16, 2016 Author Report Share Posted June 16, 2016 I have tried backing up the htaccess file, but the admin page is still not loading.Please let us know if the admin url would load with or after disabling xcache.. Quote Link to comment Share on other sites More sharing options...
0 Paul Posted June 16, 2016 Report Share Posted June 16, 2016 I have tried backing up the htaccess file, but the admin page is still not loading.Please let us know if the admin url would load with or after disabling xcache.. If xcache is enabled, you should disable it. It may or may not be responsible for this issue, but it will certainly cause other issues. Try disabling it and see if that resolves it. If not, we would be happy to get into your server and take a look at it if you open a ticket with proper credentials. Quote Link to comment Share on other sites More sharing options...
0 jobplease Posted June 17, 2016 Author Report Share Posted June 17, 2016 ticket sent. Quote Link to comment Share on other sites More sharing options...
0 Paul Posted June 17, 2016 Report Share Posted June 17, 2016 ticket sent. I updated your ticket with a likely fix, let us know how it goes Quote Link to comment Share on other sites More sharing options...
0 jobplease Posted June 18, 2016 Author Report Share Posted June 18, 2016 Paul suggested I install Blesta outside of root location when I have always run Blesta that way for some time. Still no fix. Anyone got any ideas Quote Link to comment Share on other sites More sharing options...
0 Michael Posted June 18, 2016 Report Share Posted June 18, 2016 Paul suggested I install Blesta outside of root location when I have always run Blesta that way for some time. Still no fix. Anyone got any ideas Are you using a control panel? If it's cPanel you can ask them, if it's a VPS on it's own I recommend trying another server and see if you can limit to what's different and if it works. Quote Link to comment Share on other sites More sharing options...
0 Nelsa Posted June 18, 2016 Report Share Posted June 18, 2016 Well since I worked on his website and two servers he is using just few days ago I know for sure there is nothing wrong with servers..at least in that time both were configured well...website also worked like charm... He probably do some changes and I suggest Him to just try revert changes He made...I visited site and I can see Blesta is generating 404 on admin route...in short there is no valid route...try to roll back admin rute in /config/routes.php to default one ...I can bet you changed admin route but there is no rewrite rule for that changes Michael 1 Quote Link to comment Share on other sites More sharing options...
0 jobplease Posted June 19, 2016 Author Report Share Posted June 19, 2016 with the account restore, two things did'nt happen and the admin access area is one. 2. the email forwarders are not seen inside cpanel Quote Link to comment Share on other sites More sharing options...
0 jobplease Posted June 19, 2016 Author Report Share Posted June 19, 2016 staff links in php my admin 0 /admin/myinfo/notices/ My Information 0 /admin/plugin/admin_utils/admin_cms/ Cms Pages 0 /thecrew/plugin/support_managerpro/admin_departmen... Support Manager> Departments 0 /thecrew/search/ Search Results for "jean" 0 /thecrew/tools/convertcurrency/ Quote Link to comment Share on other sites More sharing options...
0 Michael Posted June 19, 2016 Report Share Posted June 19, 2016 Go to the /cache/ folder on the Blesta install and delete the 1 folder. Quote Link to comment Share on other sites More sharing options...
0 jobplease Posted June 20, 2016 Author Report Share Posted June 20, 2016 ok, then we still have problems with the admin folder. Quote Link to comment Share on other sites More sharing options...
0 Paul Posted June 20, 2016 Report Share Posted June 20, 2016 Nelsa thank you very much for your excellent service. Folks we have had a few nights of spinning heads and so Nelsa has come to the rescue again. Our server has been very bad and the great work has included restoration of previous backed-up copy and alot of tweaking by the expert. Up and running again !! Strongly recommend Nelsa if your reading this for any help and advice on both servers and Blesta software, plugins etc. A great bloke with good knowledge. Thank you again Nelsa. Awesome, thanks Nelsa! Quote Link to comment Share on other sites More sharing options...
Question
jobplease
hi there,
the admin folder is no longer accessible.
any way to check this ?
Link to comment
Share on other sites
24 answers to this question
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.