PauloV

Awesome I've donated a bit for you.

Hello All .
LAST UPDATE 23-08-2016
IF YOU WANT TO THANK ME WITH A LITTE DONATION , you can do it with PAYPAL DONATION from here
i have asked about the module used in blesta-addons.com for download products , so i will release it and free also .
Sell Digital/Downloadable Products , Digital Products is a complete solution for selling digital and other non-physical products in a light, performant, and easy to use module.
the Module has the fallowing options .
create product categories. upload files with ajax/jquery in packages section . show the MD5 for the file to clients. the module can be used to replace the use bundel some modules and dowload documents plugin .
as always the installation steps is :
1 - download the file from our site .
2 - upload the digital_products folder inside components/modules directory .
3 - goto Modules, and install Digital Products.
4 - enjoy the content .
Screenshots;

 

 

@AnthonyL Sorry the late reply  
For now it dosent support that functionality, buit its very easy to implement, let the new Blesta 4.0 Stable come out And I will add this in the next update
 
@cyandark Hello  
Sorry, still no migration functionality, but its easy, I didnt implement yet because there wasnt alot requests  
I Will promisse to add a migration functionality betwin Support Manager Original and Support Manager Pro, also an option to Migrate all data to Core Support Manager (It will delete all data on the Support Manager that will be migrated to because of the ID's and CODE in Tickets to not mess everithing)
@all 
Im tinking to add on next update the encryption of all Ticket's messages because of sensitive data in case of an MySQL/MariaDB intrusion, what do you think? The problem is going to be the search functionality that will be a tiny slow to let the encrypt/decrypt function to run.

Normally the module should do all the trick for you, you will not do anything manually , the only thing you will do is :
admin side :
install module , add pools , in each pools put a list of credentials .
create packages , each package for a pool , determine the price/term  .
client side ;
client select a package/pool, paid the invoice, he will receive a welcome email with the login pass .
so , th only thing you will do is updating the users/pass in the pools in blesta .nothing more
 
 
 
 
 
 

if i well understand your idea, a simple module can do this perfectly . so i give you a road to begin .
the module will have a rows, the rows as a levels, then every row has a culomns, every culomns has a set of user/pass entered, in a texteare , eash one in a new line , now the user order a apliance, the module will take the first user/pass , send it to the client and remove it from that database . and so ....
i code it for you if you want .
 
 

@PauloV @naja7host @timnboys <- One of these guys may be able to help you.

(Updated 14-04-2015)
 
 
Hello to all blestars
 
Here it is the Third Release Candidate for Blesta Live Chat 1.0.7
 
 
Here it is the "Biggest" update ever made for "Blesta Live Chat" Plugin with a new clean design (I will try to update screenshots next week)    Atention: To use this you have to uninstall your old "Blesta Live Chat" Plugin, and install this one. Unfortunately this cannot be "Auto Update" because I have made an huge modification and also add the Lastest, most stable "livehelperchat" from github (https://github.com/LiveHelperChat/)   This version brings a LOT of new features and Im going to trie not forget all posting it here   Added: - Live Help Widget Auto detect Language on Client Area (also wen client are not loged in it detects the language) - Live Help Widget Auto detect Name and Email wen client logins to Client Area Fixed: - Fixed quotes in name problem. (bug found by a.daniello)   Added: 10 auto languages detect on Admin/Staff Chat Box (thanks to a.daniello) Fix: Security issue on Chat Box displayin outside Admin/Staff login session (thanks to a.daniello) Added: See what user see with screenshot feature, Co-Browsing/Screen sharing (See in real time what your user sees on screen) (needs nodejs installed on server to fully support) Speech to text (now supporting your your voice conversion to text) Files upload Chat search Option to add custom form fields. It can be either user variables or hidden fields. Usefull if you are integrating with third party system and want to pass user_id for example. Cronjobs Callbacks Closed chat callback Unanswered chat callback Asynchronous status loading, not blocking site javascript. XML, JSON export module GEO detection using three different sources Option to configure start chat fields Browser title blinking then there is pending message. Option to limit pro active chat invitation messages based on pending chats. Option to configure frequency for pro active chat invitation message. You can set after how many hours for the same user invitation message should be shown again. Users blocking Top performance with enabled cache Option to send messges to anonymous site visitors, Voting module FAQ module Online users map Pro active chat invitatio Total pageviews tracking Total pageviews including previous visits tracking Visits tracking, how many times user has been on your page. Auto responder BB Code support. Links recognition. Smiles and few other hidden features First user visit tracking Option to have different pro active messages for different domains. This can be archieved using different identifiers. Protection against spammers using advanced captcha technique without requiring users to enter any captcha code. Flexible permission system, Roles,GroupsUsers Tablet and Mobile friendly And here is the complete list what Blesta Live Chat can do right now   Auto install and preconfigure an Admin/Staff Chat (Staff and Admin can chat with each outher online securelly). Vew in real time (5 seconds delay), all online users, and see what are they doing. Auto install and add Blesta Live Chat Widget on your Blesta Order Froms and Client Area. Blesta Live Chat can do: See what user see with screenshot feature, Co-Browsing/Screen sharing (See in real time what your user sees on screen) (needs nodejs installed on server to fully support) Speech to text (now supporting your your voice conversion to text) XMPP support for notifications about new chats. (IPhone, IPad, Android, Blackberry, GTalk etc...) Chrome extension Repeatable sound notifications Work hours See what user see with screenshot feature Drag & Drop widgets, minimize/maximize widgets Multiple chats same time See what users are typing before they send a message Multiple operators Send delayed canned messages as it was real user typing Chats archive Priority queue Chats statistic generation, top chats Resume chat after user closed chat All chats in single window with tabs interface, tabs are remembered before they are closed Chat transcript print Chat transcript send by mail Site widget Page embed mode for live support script or widget mode, or standard mode. Multilanguage Chats transfering Departments Files upload Chat search Automatic transfers between departments Option to generate JS for different departments Option to prefill form fields. Option to add custom form fields. It can be either user variables or hidden fields. Usefull if you are integrating with third party system and want to pass user_id for example. Cronjobs Callbacks Closed chat callback Unanswered chat callback Asynchronous status loading, not blocking site javascript. XML, JSON export module Option to send transcript to users e-mail SMTP support HTTPS support No third parties cookies dependency Previous users chats Online users tracking, including geo detection GEO detection using three different sources Option to configure start chat fields Sounds on pending chats and new messages Google chrome notifications on pending messages. Browser title blinking then there is pending message. Option to limit pro active chat invitation messages based on pending chats. Option to configure frequency for pro active chat invitation message. You can set after how many hours for the same user invitation message should be shown again. Users blocking Top performance with enabled cache Windows, Linux and Mac native applications. Advanced embed code generation with numerous options of includable code. Template override system Module override system Support for custom extensions Changeable footer and header content Option to send messges to anonymous site visitors, Canned messages Informing then operator or user is typing. Option to see what user is typing before he sends a message Canned messages for desktop client Voting module FAQ module Online users map Pro active chat invitatio Remember me functionality Total pageviews tracking Total pageviews including previous visits tracking Visits tracking, how many times user has been on your page. Time spent on site Auto responder BB Code support. Links recognition. Smiles and few other hidden features First user visit tracking Option for customers mute sounds Option for operators mute messages sounds and new pending chat's sound. Option to monitor online operators. Option to have different pro active messages for different domains. This can be archieved using different identifiers. Dekstop client supports HTTPS Protection against spammers using advanced captcha technique without requiring users to enter any captcha code. Option for operator set online or offline mode. Desktop client for, Windows, Linux, Mac (you can download here https://livehelperchat.com/article/static/5) Flexible permission system, Roles, Groups, Users Tablet and Mobile friendly older fixes:
 
Here it is the Second Release Candidate for Blesta Live Chat 1.0.4
(you can install/upgrade on 3.1.X or 3.2.X, you will not loose any configurations)
Fix: Minor bug detected wen insert javascript with <?include();?> insted of <?php include();?> Added: Shadows to Count Badge like Facebook Badge. Fix: Fixed problem that only afected Firefox and Opera browsers, not displaying Blesta Stats or Blesta Live Chat on the Menu. Fix: Fixed problem that online visitores/chat sessions where still showing on Admin Menu Count Badge. Now it only shows the latest 10 minuts users based on latest activity on site. For this to work you have to be "Online" on "Live Chat" as Staff. Fix: Optimized code to fetch some dinamic paths that could cause errors wen changing Admin or Client Routes. Fix: Now on uninstall/install/upgrade it detects all Admin and Client new Themes and removes/add the code to show the Chat Box Add: Support for Blesta 3.2 new and future themes. Add: Count Menu Badge reformulated to the same as Blesta uses. Add: Now the Count Badge will only show if there is 1 or more users online browsing or chatting. We have changed the badge color to RED to alert and be more visible to staff members. Add: Added PayPal donation link to the Plugin in "Settings->Plugins->Blesta Live Chat". How to Upgrade (if you have alredy installed) (Note: only for 1.0.6 or above):   1º- Download the Blesta Live Chat Plugin here: Download Here (updated 14-04-2015) 2º- Uncompress, and upload the folder "live_chat" to blesta /plugins/ directory. (you will not lose any configurations) 3º- Go to Blesta Admin, and click on Setings->Company->Plugins and it will list the "Blesta Live Chat" plugin, and a new "UPGRADE" button Click on "UPGRADE".   This version brings a lot of bugs detected and also brings the XMPP options    To configure XMPP justo do:   1º- Login to Blesta Live Chat Click on Menu->Settings->XMPP Settings here you can configure settings.   2º-Login to Blesta Live Chat Click on Menu->Settings->Departments Edit a department->Notifications about new chats here you can configure department push settings.     How to install (is very simple):     1º- Download the Blesta Live Chat Plugin here: Download Here (updated updated 14-04-2015) 2º- Uncompress, and upload the folder "live_chat" to blesta /plugins/ directory. 3º- Go to Blesta Admin, and click on Setings->Company->Plugins->Available and it will list the "Blesta Live Chat" plugin, just Click on "INSTALL" 4º- Now you will see on new menu item called "Live Chat", wen you click for the first time, a window will popup to login with the default details:   Username: admin Password: pass##   5º- On the popup windows, in top right click on "Menu", and then click on "Blesta Admin", now change the username, email, and password to your own, and click on "Update".   And thats it   By default on install the Blesta Live Chat plugin, it will also add an "Admin Chat Box" to Blesta Admin, to all Blesta Admins/Staff start chatting, on the bottom right you will see a new button.   And also by default, Blesta Live Chat plugin will add a Live Chat Widget to Blesta Client Area for clients request chatting.   Now you can click on "Menu" then "Settings" and see all the options, like create departments, add new operators and admins, add "Live Help" embebed code widget to your website pages.   This is the first beta plugin release, any bugs found or any susgestions are welcome to post here to fix it.   Later on we will add more functionality and more integrations betwin Blesta and Blesta Live Chat.       How to uninstall:   Go to Blesta Admin, and click on Setings->Company->Plugins and it will list the "Blesta Live Chat" plugin, just Click on "UNINSTALL"   Thats it   We hope you enjoy it.     Special thanks to Remigijus Kiminas from livehelperchat.com that we have based on making the Blesta Live Chat    
More Info below:
 
Because I have a lot of requests to show a little of the upcoming "Blesta Live Chat" here it is a teaser before the beta release
 
 
Teaser 1

in Blesta menu admin on Top, you can see how many clients are online requesting chat.
and the best thing is on the bottom right, as you can see the "Blesta Live Chat" can be use for staff members and admins to chat with each other online inside Blesta admin.
 
Teaser 2

you can see here admins chat window to chat only with staff members and admins
 
 
Teaser 3

on bottom right you can see the chat button, you can put the button code inside any website pages, and not only on Blesta.
 
Teaser 4

here you can see an active chat betwin client and staff member
 
Teaser 5

here you can see the window where staff members can acept and chat with all clients, and see all details like geo location, ip, traced page links, send files or canned responses, and much more 
 
This plugin will be offered for free, and you can host in your hown server/hosting plan 
 
 
FAQ's:
 
1º- How To see online visitores do this:
Login to Blesta Live Chat -Click on Menu->Online Visitores   2º-  How To clean online visitores (if it has an abnormal number on cache like on Blesta Menu) Login to Blesta Live Chat - Click on Menu->Online Visitores->Clear List   3º-  How To go in "Offline Mode": Login to Blesta Live Chat - Click on Menu->Green Man  (click on the litle green man to go Red (Red=offline))   4º-  How To go in "Online Mode": Login to Blesta Live Chat - Click on Menu->Red Man  (click on the litle red man to go Green (Green=online))  
 
We hope you enjoy
 
Regards,
PV

Updated ... 1.0.1
 
now with full screen option . and fixed the title windows .
 
just re-download the plugin again .

Good Work  
 
Is very useful to manage the servers from the Blesta Admin Area.

@Paul in my poor logic :
Delete a pricing or a package that has all related services canceled should be exist and handled . I dont see any  obstacle for this .
It has no sense for me at least save a package in restrict status just because 1 pricing is was used for so many edge ago !!! every year i sbould make universary party for my old packages and services
 
 
 

Hello All .
LAST UPDATE 09-08-2016
IF YOU WANT TO THANK ME WITH A LITTE DONATION , you can do it with PAYPAL DONATION from here
a lot of users request a option to delete invoices , and as promised , we are providing the plugin to delete invoices .
the plugin work withe the event invoices.edit, when a invoice is set to voided  the plugin delete it and all related lines and recurring and delivery .
NOTE :  if the plugin is installed , when you click void invoice , the plugin will delete that invoice immediately  . 
the plugin also has two extra options :
1 - cronjob to auto delete voided invoices that has more than xx old days , with option to delete proforma type also .
2 - a mass delete option to delete the voided invoices .
as always the installtion steps is :
1 - download plugin from Blesta Addons .
2 - upload the delete_invoices folder inside plugin directory .
3 - goto plugins , and install Delete Invoices.
4 - enjoy the free content .
Screenshot
 

 

 
the code source are here
don't use the github files , as the installer plugin is not available in github .
ANY BUG/SUGGESTION REPORT IT I THIS THREAD .
Best regards
 
 

Im Lovin it  
 

Im Lovin it  
 

today i have constated that the Suspension Error email contain the same reason for all error suspensions emails .
as the epp registrar retrun they own error , has nothing with cpanel server errors . a sample example .
domain suspension error in email
in other email for cpanel server i have the same reason .  also when i go to the service i found it suspended well .
what i suspect is that the cron is not releasing the $errors vars , so in any next service suspension it make it as error in suspension even if he is well suspended .
i simple fix is to add
unset($errors);
under  :
$output = $this->setOutput(Language::_("Cron.suspendservices.suspend_error", true, $service->id, $service->client_id), $output); i hope is well described .
 

we have a voided invoice .
 
when we  add a public_note via invoices model to a voided invoice ,  the invoice status back to active .
 
the code used is :
$this->Invoices->edit($invoice_id, array('note_public' => "test a note")); NOTE : the invoice type is proforma .
NOTE 2 : tested with invoice an active proforma .

so any proforma invoice when e edit it via the model invoice with out set the invoice status , it convert to active invoice even if is not tottaly paid .

UPDATE :

the bugs is not related only to voided proforma, also to active proforma invoice .

if the status is not set in the $vars , the invoice is converted to active invoice .

this will cause a serious law problems for us , as proforma is not paid and converted to invoice, the client is required to pay it even if he doesn't want to renew or pay the services the proforma is for . and the client claim because they have not yet decided to pay or not , and we issue them a invoice without their acceptance .
 
we are working a lot with invoice model , to edit private/public notes, date due ... ect
 
PLEASE A QUICK FIX AS SOON AS POSSIBLE .

The forums have been upgraded. One thing to note is that you need to log in with your Display Name. On the old version, it was possible to have a username that was different than your display name. If you are having trouble logging in, login with your name as it appeared when you posted.

Hello,
 
Thanks. I Wil fix it on next update.
 
Regards,
PV

Version 3.6.2 is now available. More information on this advisory and direct download links can be found at http://www.blesta.com/2016/08/02/security-advisory/
 

Hello everyone
Long time without any reply from me
Lots of work, thats its good , I will try my best to update modules/plugins and release new ones
Just to say
HAPPY HOLLYDAYS FOR ALL BLESTARS

Regards,
PV

Hello jobplease,
 
I have tested and it dosent send any sttachment if you send a ticket to a client. The client has to login to see the attachment. I will try to implement the feature to send the attachment to a client wen Blesta 4.0 release to update the Support Manager Pro with the latest fixes from Blesta Support Manager Core.
 
Regardss,
PV

Ok, so in v4 we added a couple things related to Order Forms.
 
Clients now get an "Order" link in the client area. This takes them to a page to view all Order Forms they have access to.
 
Here's the link in the nav:

 
When they click the "Order" link, they can see all order forms they have access to:

 
You can also add a description for an order form that will appear on this page for the order form.
 
Staff can now set the "Visibility" of an order form to Public, Shared, or Client Only. Here's how that works:
Public (Anyone can see order forms of this visibility if "Default Order Form" is "None - Show Listing") Shared (Only users that know the URL to this order form can access it) Client Only (Only authenticated clients can see and order from these order forms) Setting the visibility:

 
Setting the "Default Order Form" (None - Show Listing) now recommended:

 
What do you think? I think clients having access from the client area directly to the order form is great. Also, that they can have access to client only order forms. That opens up the possibilities for doing something special for existing customers.
 
What do you think?

pricing per groups/packages is a great option , we have request this in old time .

UPDATED 09-05-2018
- Add an extra option on Suport Manager Pro in Plugin manager to showw All Companies Tickets. By default only shows the selected Companie Ticket, you can change it now to show all. Thanks to WebhostingNZ.com (not testes 100% because we dont have MultiCompany to test it  )
- Optimised code. Removed some CSS and Javascript that was duplicated has latest Blesta alredy include in CORE
- Some minor changes in Ticket Replay on Admin side to better display Notes, Replies, Logs
 
UPDATED 15-03-2018
- Merged all Support Manager 2.12.0 Core compatible with latest PHP 7.0/7.1
- Fixed all issues found by blestares ( ) using on PHP 7.0 / 7.1
Note: Have to clean more code but is almost 95% clean now  mostly change array into [ ] and " " into ' '
I have made alot of testing, but maybe I have miss something. If you found any bugs please tell me to start adding new features
 
 
New Screen SHots 2016  (I will update the screen shots late this weekend to 2018 ones  )
 

 

 

 
 

 

 
 

 
 
 

 
Added: GitHub repository to check, help, and download: https://github.com/qlpqlp/Blesta  (have to update to 2018 code)
 
BACKUP!! - BACKUP!! - BACKUP!! - BACKUP!! - BACKUP!! - BACKUP!! - BACKUP!!
BEFORE ANY INSTALATION OR UPGRADE
BACKUP!! - BACKUP!! - BACKUP!! - BACKUP!! - BACKUP!! - BACKUP!! - BACKUP!!
How to Install (Only for Support Manager Pro and Blesta 4.2.2 or Above)?
If you want all functionality of the "Support Manager Pro" and atthe same time have "Support Manager" original, just do:
1º- Download the full Suport Manager Pro Plugin here -> Download Support Manager Pro Plugin (updated 15-03-2018) 
2º- Uncompress, and upload the folder "support_managerpro" to blesta /plugins/ directory.
3º- Go to Blesta Admin, and click on Setings->Company->Plugins->Available and it will list the "Support Manager Pro" plugin, just Click on "INSTALL"   4º- Now you will see on new menu item called "Support Pro". Now you have to configure everything like the original Support Manager.  
====================================================================================================
BACKUP!! - BACKUP!! - BACKUP!! - BACKUP!! - BACKUP!! - BACKUP!! - BACKUP!!
BEFORE ANY INSTALATION OR UPGRADE
BACKUP!! - BACKUP!! - BACKUP!! - BACKUP!! - BACKUP!! - BACKUP!! - BACKUP!!
====================================================================================================
How to Upgrade (Only for Support Manager Pro and Blesta 4.2.2 or Above)?
If you want all functionality of the "Support Manager Pro" and atthe same time have "Support Manager" original, just do:
1º- Download the full Suport Manager Pro Plugin here -> Download Support Manager Pro Plugin (updated 15-03-2018)
2º- Uncompress, and upload the folder "support_managerpro" to blesta /plugins/ directory.
3º- Go to Blesta Admin, and click on Setings->Company->Plugins and it will list the "Support Manager Pro" plugin, just Click on "UPGRADE"  
====================================================================================================
 
27-02-2014: A special thanks to CubicWebs for helping in the css marktup
13-03-2014: A special thanks to @cloudrck for helping in detecting a bug 
15-03-2018: A special thanks to @velaware for helping in detecting a bug 


Any bugs or sugestions, tell us.

We hope you like it


Regards,
PV

Hello All .
LAST UPDATE 16-10-2017
as promised , we are providing the plugin to clean & clear the unpaid orders after xx days .
the plugins has two cronjob .
1 - Clean Unpaid Orders after xx days , the invoice related to the order should not paid or paid partially and in active state( not pending or in review status) . the admin can select delete or void invoices , and set of the services should be marked as canceled or delete them .
2 - Clear canceled orders list . the corn will only clear the the canceled orders after xx days from being ordered .
the plugin send email to staff subscribed in order plugin, the email include the order number , client id , invoice id and services ids . that ways the staff can know wich orders has been cleaned .
TODO LIST :
- options to remind users about their unpaid pending orders .
- notice client when unpaid order has been deleted from the system .
as always the installtion steps is :
1 - download plugin from Blesta Addons .
2 - upload the clean_orders folder inside plugin directory .
3 - goto plugins , and install Clean Orders .
4 - enjoy the free content .
Screenshot


this  plugin requiere the Basic (Bronze) subscription .
Order Link
Plugin Page
ANY BUG/SUGGESTION REPORT IT I THIS THREAD .
exist another plugin tool that has the same goal but with a different logic from our friend blazedd here .
Best regards