Jonathan Posted April 13, 2015 Report Share Posted April 13, 2015 A comment/reason box for customers when requesting cancellation would be great. Quote Link to comment Share on other sites More sharing options...
Michael Posted April 13, 2015 Report Share Posted April 13, 2015 Already planned: CORE-590 Quote Link to comment Share on other sites More sharing options...
Paul Posted April 13, 2015 Report Share Posted April 13, 2015 If you have suggestions on how this would look/work let's open up a discussion. The task doesn't have any real details, and those need to be worked out before it can be implemented. Quote Link to comment Share on other sites More sharing options...
Jonathan Posted April 13, 2015 Author Report Share Posted April 13, 2015 It would be a simple text area or input box for the customer on the cancelation form. In the admin side this reason would be best displayed on the scheduled services page I suppose. Perhaps like this: Quote Link to comment Share on other sites More sharing options...
Michael Posted April 13, 2015 Report Share Posted April 13, 2015 It would be a simple text area or input box for the customer on the cancelation form. In the admin side this reason would be best displayed on the scheduled services page I suppose. Perhaps like this: shot-2015-04-13-11:00:44.png  I prefer it like this if you was to do down that route this would be nice, but it must be for all cancelled services and not just scheduled services, and if possible force customers who are cancelling to add a reason.   Paul, PauloV and Joseph H 3 Quote Link to comment Share on other sites More sharing options...
DarrenShakes Posted April 13, 2015 Report Share Posted April 13, 2015 +1 highly wanted! Quote Link to comment Share on other sites More sharing options...
Blesta Addons Posted April 14, 2015 Report Share Posted April 14, 2015 +1 . Very usefull and easy to add . What i suggest is not just a comment box , but rather a checkbox for options inputs field that admin can add/delete from admin side . PauloV and Michael 2 Quote Link to comment Share on other sites More sharing options...
PauloV Posted April 14, 2015 Report Share Posted April 14, 2015 +1 like Licensecart said in conjunction with naja7host idea Quote Link to comment Share on other sites More sharing options...
Paul Posted April 15, 2015 Report Share Posted April 15, 2015 Your mockup is good @Licensecart, the reason should be displayed in the expandable area like this anywhere cancelled services are listed. The color likely would not be red, but it should be in there. I've updated the task with some more details. CORE-590 Michael, PauloV and Blesta Addons 3 Quote Link to comment Share on other sites More sharing options...
Jonathan Posted April 16, 2015 Author Report Share Posted April 16, 2015 +1 for @Licensecart's mockup. Quote Link to comment Share on other sites More sharing options...
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