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Michael

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  1. Like
    Michael reacted to Jono in Any way to add recaptcha to support tickets?   
    https://dev.blesta.com/browse/CORE-2903 was added in v4.12 and adds an option to require recaptcha to public support departments.  The option is labeled "Require Human Verification for unauthenticated user" and requires that you first configure your captcha under Settings > Company > General > Human Verification
  2. Like
    Michael reacted to HardSoftCode in HSC: Free Facebook Messenger For Blesta   
    The unofficial Facebook Messenger plugin for Blesta is a free and easy to use tool to connect with customers on your website. With a few clicks, you can add the plugin to your website, enabling customers to message you while browsing your website. Chats started on your website can be continued in the customers’ Messenger app, so you never lose connections with your customers. Even those without a Facebook Messenger account can chat with you in guest mode, so you can reach more customers than ever.

     “Having an open line of communication with our customers gives them a sense of confidence from the browsing stage to final checkout,” said Ryan Pamplin, CEO of BlendJet. “We noticed that customers who engage with us are three to four times more likely to checkout. With the Chat Plugin allowing us to reach more customers, we’ve tripled our sales since offering it as a customer engagement channel.”
    Features
    Enable or disable the Blesta Facebook Messenger Setup the Blesta Facebook Messenger chat from admin area Automatic get page ID Automatic language translation No disconnection: Using the module creates a long-lived thread between you and your customers in Messenger. Customers can start a chat on your website and carry on in their mobile device with the Messenger app. Chat transcripts are automatically created in the customer’s Messenger account The familiar, modern interface of Messenger builds trust and encourages your customers to engage with you You can use the same Inboxes on desktop and mobile that you use to manage your Facebook page messaging For more details and screenshot visit the product page
    https://www.hardsoftcode.com/products.php?p=product&a=blesta-facebook-messenger
    Other free blesta plugins
    Blesta Contact Form
    https://www.hardsoftcode.com/products.php?p=product&a=blesta-contact-form
    Blesta Privacy Policy
    https://www.hardsoftcode.com/products.php?p=product&a=blesta-privacy-policy
    Blesta Terms of Service
    https://www.hardsoftcode.com/products.php?p=product&a=blesta-terms-of-service
  3. Like
    Michael reacted to armandorg in Magna Supreme Hosting Theme just released!   
    Magna Supreme Hosting Theme in PHP/HTML completely integrated with Blesta and BlestaCMS Pro in all 3 colors!
     
    Every detail is in the marketplace: https://marketplace.blesta.com/#/extensions/104-Magna Supreme Hosting Theme
     
    Buy it now for only 59$! Lifetime support.
    https://marketplace.aalayer.com/themes/magna-blesta-hosting-theme/
     
    Cheers.
  4. Like
    Michael reacted to Paul in Support manager UI issue   
    Did you clear your browser cache? That's the most likely culprit.
  5. Like
    Michael reacted to Jono in Email Verification issue   
    https://dev.blesta.com/browse/CORE-3940
  6. Like
    Michael got a reaction from Blesta Addons in Email Verification issue   
    Describe the issue you're experiencing: When you edit a client account, they get marked as unverified and an email is sent out.
    Provide detailed steps necessary to reproduce the issue: Edit a current user. I was changing client groups.
    List any generated errors. (The "Oh Noes" error pages are very helpful.): Nope.
    Include the URL the error occurred on, relative to the installation path, ie "/admin/login": /admin/clients/view/client_id_here/
    Attach screenshots: N/A
    Include your configuration settings, i.e. OS, version of Blesta, version of module/gateway/plugin if applicable, version of PHP & MySQL:
    OS: Centos 7 (I think)
    PHP: 7.2
    MySQL: N/A
    Blesta version: 4.12.0
  7. Like
    Michael reacted to Paul in Need a " + " and " - " Sign to See Extra Billing Details on Client Dashboard   
    I'm not sure a hover based tool-tip is the best way to go, certainly not one that follows your mouse around. Maybe if it showed up at the very end of the table next to the row you are hovering.. or maybe an icon to indicate that it's expandable.
    Maybe something like this for expand: https://fontawesome.com/icons/expand?style=solid
    And shrink when it's open: https://fontawesome.com/icons/compress?style=solid
    Anyone know of any use cases in other applications that have an expanding section similar to this? How do they handle it.
  8. Like
    Michael reacted to turner2f in How to create your own Email Template within CKEditor   
    Happy to say that the issue is [ RESOLVED ].

    According to the Support post at . . .

    https://www.blesta.com/forums/index.php?/topic/14174-can-no-longer-add-an-email-template-for-wysiwyg-in-ck-editor/#comment-67637
     
    https://dev.blesta.com/browse/CORE-2871 Jono ( developer ) wrote: " We moved ckeditor to vendors/blesta/ckeditor. I wasn't directly involved but it looks like we did so in order to maintain some custom changes. "

    ___________________________________________
     
    As of September 17, 2020    (  In Blesta 4.11.2 )


    STEP 1 ) - So now you go to  /vendors/blesta/ckeditor/plugins/templates/templates/default.js


    STEP 2 ) - Make the code changes to add in your own template.

    ONLINE EXAMPLE:
    https://github.com/ckeditor/ckeditor-dev/blob/master/plugins/templates/templates/default.js

    STEP 3 ) - If you do not physically see your new custom template from within the front-end 
                      WYSIWYG for CKEditor , try clearing your browser's cache.



    =========
    Here is a bonus link see some different examples on how you can use these Custom Templates  . . .
    https://youtu.be/wxTCJasKLYI

    Please  " Vote this Up "  if you like it. 
     
    ...
  9. Like
    Michael reacted to Paul in Leaving blesta   
    We've sped up development dramatically. Blesta is used by more companies than ever before. "Just create modules" isn't helpful feedback, though we have created a lot of modules over the past 2 years. We add modules that a decent number of people request and will use. We don't arbitrarily create modules that have no demand, that would be a waste of our development resources. I don't recall having a conversation with you or anyone recently about CCAvenue (if it requires mcrypt, just install mcrypt) or internetbs.
    Pretty unhelpful thread. </thread>
  10. Like
    Michael reacted to Paul in Leaving blesta   
    FYI we blocked it because it allows data from Blesta to be PUBLICLY available to anyone who visits the URL. It's a security risk. If that's the kind of company that you want to work with, that puts your data at risk and could care less about security, I don't know what to say.
  11. Haha
    Michael reacted to turner2f in Need a " + " and " - " Sign to See Extra Billing Details on Client Dashboard   
    Need a Tool Tip to See Extra Billing Details on Client Dashboard.

    SEE ATTACHED SCREENSHOT

     
     

  12. Like
    Michael reacted to serge in [Thesslstore] Improvement (Could Work On Gogetssl Too)   
    Countries I given have empty ISO code in your list, so that why I did notice to you, example from you:
     
    " " => "Norfolk Island",
     
    ---------
     
    So I suppose it will be later an issue at selecting one of these country in your application?
  13. Like
    Michael reacted to Paul in [Plugin] Support Manager Pro - Tickets Delete, Merge, Spam, Multiple Tickets.   
    We don't copy code from other extensions into our own. If there are features of this plugin that you want to see in ours, then make a feature request for each one individually at https://requests.blesta.com 
  14. Thanks
    Michael reacted to Adam in Cerb for Blesta   
    Hi All,
    I am proud to announce that first release of Blesta-Cerb plugin.
    What is it?
    This plugin enables Cerb integration with the Blesta clients to create, update, reply, attach files and close tickets in the native Blesta client interface. This plugin replaces the built-in Support Manager with Cerb.
    Why do I want it?
    What is it good for?: If you receive high volume of emails or helpdesk tickets then replacing Blesta’s helpdesk for Cerb’s would increase productivity and reduce time spent answering emails.
    What is it not good for?: If the Blesta built-in helpdesk and support system meets your needs then switching to Cerb might add additional complexity. However Cerb’s features are unmatched in the industry.
    What is it not yet good for?: Cerb offers knowledge base articles that can be viewed by staff and published on its own support center portals. This functionality is not yet integrated into the blesta-cerb plugin.
    Common use cases for Blesta-Cerb Plugin: If you find that you need to do any of the following then Blesta-Cerb would be a good fit.
    Email and Helpdesk services are out source Notify workers and staff of new emails and events You offer out source services and need a central place for all support requests Need the ability to automate email and support workflows such as password reset, IP unblocks, etc. Collect Net Promoter Score (NPS), Customer Satisfaction (CSAT) or Customer Effort Score (CES) scores … and so much more with their bots … Cost:
    This plugin is 100% open source under the MIT license and is offered at no cost to you. Paid support is available for those who need it. Otherwise support is offered as best effort on the BitBucket issue page.
    Screenshot Tour:
    Visit: https://docs.solidnet.software/blesta-cerb/tour/
    How do I use this plugin?
    Visit our online documentation: https://docs.solidnet.software/blesta-cerb/getting-started/
     
  15. Like
    Michael reacted to Paul in Porting software from WHMCS to Blesta   
    We have a task for VIES integration, CORE-3780 that we'll likely implement later this year. I'm not sure what you mean by split payment, not familiar with that EU regulation. Business type
     
     
    We don't have any country specific electronic invoicing yet, and no ETA.
     
     
    Credit notes are planned, but with proforma invoices it hasn't been a huge priority.
     
     
    Invoice formats can be customized for invoice, invoice drafts under Settings > Company > Billing/Payment > Invoice Customization, including tag replacement for year, month, day, invoice start value and increment value.
     
     
    Duplicate invoices and gaps in invoice numbers don't typically occur, unless an invoice is deleted manually. Payments that are not applied to an invoice remain as a credit on the account.
     
     
    Blesta can invoice monthly and handle automatic payments monthly, but I'm not sure if this is what you mean.
     
     
    Invoices are generated based on renew date, which can be pushed back. There's not a "pause" option that would back bill once unpaused, but that's an interesting idea.
     
     
    Public and private notes on invoices is supported, but they are not automatic based on some criteria.
     
     
    Overpayments are issued as a credit on the account and can be used for future invoices. Both overpayments and partial payments are supported in Blesta, and fully tracked.
     
     
    Not sure I follow on this one.
     
     
    Invoices that are fully paid are closed as soon as that occurs.
     
     
    Does not currently exist.
     
     
    Blesta will generate an invoice that may result in 0 due, but the invoice will be automatically closed.
     
     
    Changes to contact information is tracked and available under Tools > Logs > Contacts, but it's not easy to go back and see what it was when an invoice was originally issued. Planned for the future.
     
     
    Yes, implemented recently.
     
     
    Not familiar with this one.
     
     
    Not yet, but planned.
     
     
    Not supported.
     
     
    There is a report, but I don't believe it includes all of the details for invoices.
     
     
    There is currently no location based gateway restrictions, interesting idea.
     
     
    Order form supports embedding code like facebook pixel, or editing a template file for all of Blesta.
     
     
    Only when placing an order do they need to agree to terms. No option to force on updates.
     
     
    Blesta can send email via 3rd party SMTP, but I'm not sure if that's what you mean.
     
    Affiliates system was just released, includes recurring and one time. Commissions cannot be different per product, but it's planned for a future update.
     
     
  16. Like
    Michael reacted to Deactivat3d in Porting software from WHMCS to Blesta   
    Does Blesta issue unnecessary invoices? For example ones with "zero" amount, fully paid by credit, 100% discount...
    I believe so, I have had invoices set at 0 which I've cleared out before. What about CMS/SEO capabilities? Is there something usable or using a third-party CMS like WordPress is the only option you have?
    BlestaCMS by @Blesta.Store is the (Blesta specific) market leader for an integrated CMS client. Force customers to accept changes to terms and conditions like it works for PayPal
    It's just an acceptance box upon any package order. Late fees system
    This is a new(er) feature but exists for percentage or fixed amount. Download invoices, credit notes and proformas in CSV format
    Export Tax Liability, Invoice Creation, Package Revenue, Aging Invoices, Transactions Received, Custom Report, Transactions Applied Invoice overpayment (eg. total due 10, paid 12. What about the overpayment of 2 euro?)
    Overpayments are stored as a credit balance natively for use on future invoices.
  17. Thanks
    Michael got a reaction from Paul in How To Remove Credit Card Information Storage?   
    Settings > Company > Billing / Payment > Accepted Payments Type un-tick both boxes
  18. Like
    Michael got a reaction from Kal in Tag For Portal Plugin?   
    Is there a if logged in tag for the portal plugin, I've tried this:
    {% if logged_in %} {% else %} {% elseif %} But got no-where, tried to debug it and didn't spot it there either so I would say there isn't but just checking if anyone else did before I open a feature request
     
    It's so you can show the Support ticket manager to clients logged in, or the support departments when they aren't logged in.
     
    Thanks .
  19. Like
    Michael got a reaction from Kal in Custom Css Overrides?   
    They are customized in /app/views/client/bootstrap/structure.pdt 
  20. Like
    Michael got a reaction from Kal in [Themes] 3.2.x+ Shadow Text   
    I was wondering if we can customize the text-shadow on the client area like we can on the admin area. I hate having black shadows lol.
     
    Maybe also a way to use RGB colours with transparency as-well?
  21. Like
    Michael got a reaction from Kal in Changing Blesta Logo   
    You can replace it or change the design: Settings > Company > Look and Feel > Client > Select a non default > Logo link at the bottom.
  22. Like
    Michael reacted to Paul in Can I upgrade from version 4.0.1 to 4.1.10 by just PATCHING an existing install   
    I think you mean 4.10.1? There is no 4.1.10. The answer is NO, patches are for patch releases only. Versions work like this MAJOR.MINOR.PATCH, so only when the PATCH versions changes can a patch be applied. e.g. 4.10.0->4.10.2.
    4.0.1->4.10.2 is a MINOR version upgrade, so the full release of 4.10.2 will be required, and files must be overwritten.
  23. Like
    Michael got a reaction from Deactivat3d in When there's no quanity for a package it redirect loops   
    So when you have an order form which has 1 product which has the product quanity of 0 it does a redirect loop when trying to go to the order form.
    PHP 7.3
    Blesta 4.11.0-b1
    As this hasn't been updated since 4.10.0 I think it's a bug.
  24. Like
    Michael reacted to Paul in When there's no quanity for a package it redirect loops   
    Thanks! https://dev.blesta.com/browse/CORE-3742
  25. Thanks
    Michael reacted to Jono in Hotfix for 4.9.0+ for autodebit   
    A bug was introduced in 4.9.0 that causes the autodebit cron job to ignore the autodebit setting on an individual client in favor of the client group or company setting.  This only occurs when the client setting is false and one of the others is true.  This issue can be resolved by modifying app/models/invoices.php Invoices::getClientSettingSubquery() and replacing:
    $this->Record->select() ->from([ '((' . $sql1 . ') UNION (' . $sql2 . ') UNION (' . $sql3 . ') UNION (' . $sql4 . '))' => 'temp' ]); With
    $this->Record->select() ->from([ '((' . $sql1 . ') UNION (' . $sql2 . ') UNION (' . $sql3 . ') UNION (' . $sql4 . '))' => 'temp' ]) ->group('temp.client_id');  
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