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evolvewh

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  1. Like
    evolvewh got a reaction from Daniel B in Client Area support ticket status   
    I've started to look at this and I've done a few things in our changes:
    1) Added status of 'On Hold'
    2) Got rid of all of the different ticket priorities and just made one
    3) Added the separate 'tabs' for each status on the admin and client side
    Do you want all of these changes or only some of them?
  2. Like
    evolvewh got a reaction from Daniel B in TheSSLStore   
    I voted for this and I have talked to the SSL Store about it (they created the module). I haven't received much feedback about it though.
  3. Like
    evolvewh got a reaction from activa in TheSSLStore   
    I voted for this and I have talked to the SSL Store about it (they created the module). I haven't received much feedback about it though.
  4. Like
    evolvewh got a reaction from Michael in TheSSLStore   
    I voted for this and I have talked to the SSL Store about it (they created the module). I haven't received much feedback about it though.
  5. Like
    evolvewh got a reaction from activa in What has changed in v4 ?   
    Domain changes are under way and will be rolled out over several releases. You can follow that discussion here: 
     
  6. Like
    evolvewh reacted to Michael in Domain Manager - We need your feedback on domains   
    From what I know mate yes the pricing will be changed so you see something like:
    [Blank box][Term] [Register] [Transfer] [Renewal]
    1 Year 9.99 7.99 9.99
    Something like that. Then there will be a page and some settings for Domain privacy etc which they can buy from the manage page on the domain box.

    And there will be two boxes
    [ Services ]
    [ Domains ]
  7. Like
    evolvewh reacted to Daniel B in TheSSLStore   
    Yeah, that's what I did as well (except I imported them all the the Comodo group since most are Comodo...and then just moved the ones that weren't Comodo).  Even though it's not the best way to import it...it's still 100% than having to type it all ourselves though, awesome plugin!
    https://requests.blesta.com/topic/select-multiple-groups-for-thesslstore-package-import
  8. Like
    evolvewh got a reaction from ariq01 in Domain Manager - We need your feedback on domains   
    When you say 'displayed differently', I'm sure you're referring more to the way pricing is displayed during signup, correct? Will this change also list the domains separately from other services (hosting, ssl, etc) in the 'services section' of the admin and client area?
    Are there any plans to be able to resend Transfer Confirmation emails or automate the process of adding Whois Protection? Right now, those are both manual processes that add up over time.
    I'm also hoping you have plans to modify the transfer process a little bit as a whole?
  9. Like
    evolvewh reacted to Blesta Addons in Client Area support ticket status   
    Would love to see it in core
  10. Like
    evolvewh reacted to Daniel B in Client Area support ticket status   
    Would love to see the code for this
  11. Like
    evolvewh reacted to Paul in Deleting Support Tickets   
    Is this the issue where contacts are unable to open or reply to tickets? We are unable to duplicate this after many hours of testing. https://dev.blesta.com/browse/CORE-2361 (Thanks @evolvewh) If you think it's still an issue, please do a fresh install of Blesta without any 3rd party extensions or modifications and try to duplicate. If you can, please provide exact steps.
     
  12. Like
    evolvewh got a reaction from Paul in Deleting Support Tickets   
    I don't think they have plans to implement much of anything, if anything at all from that plugin. They do plan on allowing us to delete tickets and they're adding filters on the admin side and the 'from' column. 
    It looks like they were unable to re produce the other issue you're having and I know we get tickets from 'sub accounts' all the time as well. CORE-2361
  13. Like
    evolvewh got a reaction from Michael in Deleting Support Tickets   
    I don't think they have plans to implement much of anything, if anything at all from that plugin. They do plan on allowing us to delete tickets and they're adding filters on the admin side and the 'from' column. 
    It looks like they were unable to re produce the other issue you're having and I know we get tickets from 'sub accounts' all the time as well. CORE-2361
  14. Like
    evolvewh reacted to Jonathan in CORE-1597 Recording credit for invoice may fail due to amount precision   
    Ran into a few cases of what appears to be described by CORE-1597 post-4.0 upgrade.  I believe there was some other patch having to do with this in 3.x but I can't seem to locate it.
    Any ETA on when this seemingly-minor fix might be implemented?
  15. Like
    evolvewh got a reaction from Paul in Invoices are unsent, but reminders work.   
    You need to check the box for 'Email Delivery' when you manually create an invoice and it will be delivered by the cron. I'd also suggest upgrading to the latest version (you're currently behind 2-3 versions right now).
  16. Like
    evolvewh reacted to Abdy in Where to Get Customized Blesta Works Done?   
    Hi,
    We are the developers of the cPanel Extended Module, We are working in a new update soon, you can contact us, an we can make a custom version of the cPanel Extended Module for you.  
  17. Like
    evolvewh reacted to Adam in Increase Session Timeout?   
    It does appear to be removed from the defaults.
    The good news is the code (components/session/session.php) still checks to see a Configuration value of 'Session.ttl' exists. Just add that to your config (config/blesta.php) and you should be good to go.
    Configure::set('Session.ttl', 9000); -Adam
     
  18. Like
    evolvewh got a reaction from mlsto in Manually Adding Accounts from CE   
    Are you trying to use this cPanel extended module? www.blesta.com/forums/index.php?/topic/5552-module-cpanel-extended-module-for-blesta/
     
     
     
    He's in the process of updating it all for v4.0
  19. Like
    evolvewh got a reaction from Paul in Client Area support ticket status   
    I did a few things. I added 'On Hold' and then I broke out all of the statuses in the client area (instead of just open and closed). I did the same on the admin side.
  20. Like
    evolvewh got a reaction from Paul in Dashboard Graphs Intermittently Blank   
    It's not a huge deal because they appear 98+% of the time but I thought I'd mention it.
  21. Like
    evolvewh reacted to Paul in Dashboard Graphs Intermittently Blank   
    I have seen this happen before also, but I think it's a browser display issue rather than a Blesta issue.
  22. Like
    evolvewh reacted to Blesta Addons in Detect invoice origin   
    this point is the only point we have based on it to identify the creator of invoice , we haven't found any issue at the moment with a custom plugin .
    to achieve the gaol, you need to make a loop for each line in the invoice,  and check if service_id is null , sample code
    $invoice_system = false; foreach ($invoice_lines as $line) { if ($line->service_id != null) { $invoice_system = true; } } if ($invoice_system) { // invoice was created by the system, so do this } else { // invoice was created manually, so do this } Hope it help you .
  23. Like
    evolvewh got a reaction from Blesta Addons in Detect invoice origin   
    There may be a way to retrieve this information already (someone else will have to chime in) but there is a task that I think is similar to this: CORE-2158
  24. Like
    evolvewh got a reaction from Paul in 4.0 Dashboard Services Graph   
    Thanks for the clarification. Everything is working properly then.
  25. Like
    evolvewh reacted to Paul in 4.0 Dashboard Services Graph   
    The graph shows a current snapshot of services activated, cancelled, or suspended on a specific date. It doesn't show all services, just those with status changes. So, Active will show the number of services activated on a specific day, not total number active.
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